Hidden of Cailan Family Room

The property is amazing if you’re looking to be left alone. The actual room was a 10/10 with many lovely details and amazing large bed and another big bed too.

We were there during a typhoon and staff offered no kind of assistance or care, even before the typhoon hit. We felt like a bother to them. The generator was only run when they were there I suppose for their own use and then on one occasion said it would be turned off for an hour but ended up being almost 4 hours. Very inconvenient as we were stuck there with no light water or internet. The explanation was that they were working at another hotel. The owner on the other hand who was in Manila but we communicated via booking.com was considerate enough to move us to her brothers hotel down the road who did have generator working all the time and was very accommodating but a much smaller room with only one bed which is not what we paid for but still very much appreciated at that point.

The place was very quiet and peaceful. The staff was extremely helpful, and we felt truly relaxed and welcomed throughout our stay. We’ll definitely come back!

One of the most amazing place I’ve ever been! Amazing decoration, very big, clean and welcoming. A bit far from the center but for us it was perfect- very quiet and safe place but still only less than 15 minutes walking to the center. Highly recommended!

Loved everything

Clean. Friendly helpful staff.

Power and internet dropped out occasionally. The staff member who repeatedly told us that we had not paid for items we had receipts for, and asked for repayment!

This was the best property we stayed during our stay in the Philippines. On our arrival they came to pick us up from the town square with the tuk tuk. The ladies were extremely helpful with renting a motorcycle, they have their own agency. The room was very nicely decorated and very comfortable. The location is great as well, short walk from the city center and very quiet!