Luxe Beach Resort

The room was spacious, clean and comfortable. Staff was very friendly and helpful. I loved that the resort had its own private beach.

The Wi-Fi was EXTREMELY slow and the food was not as expected. They had American food which was not very tasty. I was expecting some variations as well as Jamaican food which I think should have been a must since we’re in Jamaica! We had to walk down to Discovery Bay to get food. There was nothing but YouTube to watch on the tv.

Location

Bed linen was soiled. Shower drain was clogged

Beautiful view of the beach from the pool deck and my room balcony. Pool was also clean. Air conditioning was cold and made room comfortable. Spacious room and comfortable bedding. Room is equipped with a microwave, mini fridge, coffee percolator and basic utensils and plates and drinking-ware. Very convenient!

Arrived on property to a closed reservations office. saw no one on property to make inquiries. Eventually called the number on my confirmation email (telephone number on the sign did not work). waited outside on the receptionist to arrive who did not issue an apology for the wait. Was not informed by property that I should have to call ahead prior to arrival to alert the staff (I arrived mins to midnight). The property has potential but could use much renovation. Room had stained furniture and broken light switches. Cockroaches and caterpillars in my room were a turn off! Most disturbing was the lizard poo stuck to the laminated room service menus in the room!! Housekeeping needs to be more thorough! Pool side lounge chairs and tables had no umbrellas and it rained during my stay. I had to rest my items on a stairway while I swam.

peaceful

Room 3 was recently remodeled so I loved the clean new look. AC was awesome. Bed was not too soft nor too hard. Just right. Staff was super.

No hot water but not a big deal. Pool was not clean so that was a disappointment. While staff tried to assist I gave up waiting for it to be cleaned after 3hrs.