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8.8 / 10 Guest Rating

Heart of Queenstown

62 Shotover Street Queenstown, Queenstown, nz

Heart of Queenstown - main view

About the Property

Luxurious Self-Catered Apartments
Experience the ultimate comfort at Heart of Queenstown. Our apartments boast fully equipped kitchens, air-conditioning, heating, and separate lounge areas.

Breathtaking Views
Wake up to panoramic views of the picturesque lake and majestic mountains from your private balcony.

Convenient Location
Situated in the bustling heart of Queenstown, our property is just a stone's throw away from shops, restaurants, and bars. Plus, with Queenstown International Airport a mere 20 minutes' drive away, your journey to and from the hotel couldn't be more convenient.

Ready to immerse yourself in luxury and convenience? Book your stay at Heart of Queenstown now.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Hiking
Fishing

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

The fine print currently reads Please note that these apartments are self-catered and will not be serviced during your stay. Reservations of 6 nights or longer benefit from a free mid-stay cleaning service. Parking space would be $25 per day. This property will not accommodate hen, stag or similar parties. Please inform Heart of Queenstown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent395 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the helpful staff.

Categories

Cleanliness8.3
Service9.3
Location9.8
Room Quality8.2
Amenities8.8
Value for Money8.7
Food and Beverage8.3
Overall Experience9.1

Select topics to read reviews

E
EmmanzNZ
Verified booking
family with young children
Standard Room
Stayed in Apr 24, 2025

"Excellent apartment in a great location with super helpful staff."

10.0

Beautiful apartment in a brilliant location. Very clean and well equipped. Paula and Carolyn were great to deal with and answered any queries promptly.

Helpful?
B
BrendanauAU
Verified booking
family with young children
Standard Room
Stayed in Apr 23, 2025

"Very good"

8.0
Helpful?
D
DavidauAU
Verified booking
group
Standard Room
Stayed in Apr 22, 2025

"Underwhelming and lacks any care or attention to detail. There are plenty of wonderful places to stay in New Zealand. Th"

5.0

In the centre of town.

Issues with apartment 7 in no particular order: 1. Pathetic cold water pressure. 2. No soap or body wash or shampoo 3. 2 rolls of toilet paper for 5 people for 3 nights 4. Fan in 2nd bedroom is unsafe and looks like it’s about to depart the ceiling. 5. Aircon Noise outside main bedroom 24/7 6. No clothes hangers in wardrobe 7. Saucepans and lids don’t match 8. No bread knife 9. Pillows are plentiful but most are very thick and hard and not comfortable 10. Dirty dishes in dishwasher on arrival 11. Open bag of gyoza in freezer on arrival. 12. No washing powder, but an empty box. 13. 2nd kitchen drawer didn’t reseat without mechanical action and my temporary repair. 14. Lights over dining table on wall inop. 15. Apartment needs a door bell because you can’t hear people knocking. 16. Clock needs a new battery.

Helpful?
P
PreetindernzNZ
Verified booking
review category business travellers
Standard Room
Stayed in Apr 18, 2025

"Had an amazing stay at the property. It was roomy, clean and perfect location."

9.0

Amazing views and location. The staff were lovely and accommodating and soft spoken. The property had all that we needed, most importantly the central location. Lake front with access to all major restaurants and shops.

No Lifts. can be a bit of pain when you have kids in prams. As you'd have to carry the prams up the stairs.

Helpful?
D
DarrenauAU
Verified booking
group
Standard Room
Stayed in Apr 11, 2025

"I always have a fantastic stay in Queenstown, staying at the Heart makes it all that more enjoyable!"

10.0

There is no better location to stay in Queenstown, view is amazing from all apartments whether you have lake or gondola view rooms. Absolutely love staying here it's my first go to when staying in Queenstown.

N/A

Helpful?
S
SallyauAU
Verified booking
family with young children
Standard Room
Stayed in Apr 1, 2025

"Very good"

8.0
Helpful?
K
KwokhkHK
Verified booking
family with young children
Standard Room
Stayed in Apr 1, 2025

"Great location"

8.0

Good view of lake from living room and one of the bedroom, good laundry and kitchen facilities, 2 way access to apartment via Shotover street and Beach street reduces walking distance to most hot spots and restaurants, less than 5 min walk to Steamer wharf, Fergbaker. Thai, Chinese restaurants just downstairs

Front door lock via Shotover street sometimes not working. Lock box to retrieve key cannot not be opened. Facilities in apartment with city view suboptimal as compared to those with lake view e.g. toilet flush, weak shower

Helpful?
S
SamanthanzNZ
Verified booking
group
Standard Room
Stayed in Apr 1, 2025

"Beautiful location - lovely service - clean"

10.0

Location is amazing - had everything you need

Needed more varieties of pillows. But this is a minor thing compared to overall stay which exceeded expectations

Helpful?
J
JonathanauAU
Verified booking
family with young children
Standard Room
Stayed in Mar 31, 2025

"Super convenient. Spacious, clean and comforable. V responsive owners."

9.0

Super convenient to the center of Queenstown. Spacious with a balcony. Owners were very helpful with allowing luggage storage before and at end of visit. Well stocked with amenities. comfortable beds.

Helpful?
F
FionaauAU
Verified booking
group
Standard Room
Stayed in Mar 28, 2025

"Very good"

8.0
Helpful?
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