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8.8 / 10 Guest Rating

Heart of Queenstown

62 Shotover Street Queenstown, Queenstown, nz

Heart of Queenstown - main view

About the Property

Luxurious Self-Catered Apartments
Experience the ultimate comfort at Heart of Queenstown. Our apartments boast fully equipped kitchens, air-conditioning, heating, and separate lounge areas.

Breathtaking Views
Wake up to panoramic views of the picturesque lake and majestic mountains from your private balcony.

Convenient Location
Situated in the bustling heart of Queenstown, our property is just a stone's throw away from shops, restaurants, and bars. Plus, with Queenstown International Airport a mere 20 minutes' drive away, your journey to and from the hotel couldn't be more convenient.

Ready to immerse yourself in luxury and convenience? Book your stay at Heart of Queenstown now.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Hiking
Fishing

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

The fine print currently reads Please note that these apartments are self-catered and will not be serviced during your stay. Reservations of 6 nights or longer benefit from a free mid-stay cleaning service. Parking space would be $25 per day. This property will not accommodate hen, stag or similar parties. Please inform Heart of Queenstown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent395 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the helpful staff.

Categories

Cleanliness8.3
Service9.3
Location9.8
Room Quality8.2
Amenities8.8
Value for Money8.7
Food and Beverage8.3
Overall Experience9.1

Select topics to read reviews

L
LouisenzNZ
Verified booking
couple
Standard Room
Stayed in Aug 30, 2025

"Very disappointed for the nightly charge . $ did not match what was provided"

5.0

Location and beds

Cleanliness, no sky, coffee/tea facilities no milk , next to no toilet paper, no hair shampoo, very basic things not supplied

Helpful?
C
ClockauAU
Verified booking
family_with_children
Standard Room
Stayed in Aug 17, 2025

"Excellent"

8.0
Helpful?
W
WendyauAU
Verified booking
family_with_children
Standard Room
Stayed in Aug 17, 2025

". Perfect location with great view over the lake . Spacious apartment ."

8.0

Great location . Spacious for 3 people . Beautiful view over the lake . Nice lounge and kitchen area . The cleaner was very nice and helpful .

The beds were hard . Just sheets a very thin doona if you could call it that and very thin blanket . Not cozy at all for August or inviting. The couch was more comfortable to sleep on .

Helpful?
E
EbonyauAU
Verified booking
family_with_children
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0
Helpful?
M
moyragbGB
Verified booking
couple
Standard Room
Stayed in Aug 10, 2025

"Great location but needs upgrading."

6.0

The location was great, close to everything in Queenstown. The pre check in communication by the hosts was excellent and information provided extremely useful. It had a lovely, large balcony overlooking the street with great views of the gondola.

The property needed a fresh coat of paint. The sofa was a bed settee and the seat cushions were both stained and the cushions were dusty. The cooker hood was also dusty as were the light fittings in the bedrooms. The beds were soft (which may suit some people.). There was a flight of stairs which were a challenge with heavy cases.

Helpful?
D
DebraauAU
Verified booking
with friends
Standard Room
Stayed in Aug 2, 2025

"Exceptional"

10.0

Great location

Helpful?
E
EvelynauAU
Verified booking
family with young children
Standard Room
Stayed in Aug 1, 2025

"This was a lovely, freshly renovated apartment in a good location."

9.0

Good central location, the mountain side view was lovely. Apartment was freshly renovated and very spacious for our family of 4. The shower head in the shower was like a waterfall, so nice and relaxing after a big day of skiing :)

hum of air-conditioning units in the main bedroom, sketchy wifi, taxi drivers were very nervous about parking anywhere to drop of pick us up from, they were scared of getting fined from the street cameras which made it tricky with luggage etc and there was no bin for general waste in the apartment.

Helpful?
S
SuecaCA
Verified booking
family with young children
Standard Room
Stayed in Jul 27, 2025

"Fantastic location, great hosts, we will be back!"

10.0

The location was absolutely amazing! Located smack bang in the middle of the town. Everything within walking distance. The rooms were generous, plenty of space, a deck and all the utilities you need. The hosts gave us plenty of information and were a pleasure to deal with.

Everything was fantastic

Helpful?
J
JamienzNZ
Verified booking
review category business travellers
Standard Room
Stayed in Jul 18, 2025

"Would 100% book again"

9.0

Great host and really convenient location to all amenities in the city center

Helpful?
A
AbbeynzNZ
Verified booking
family with young children
Standard Room
Stayed in Jul 17, 2025

"Top location!"

8.0

Comfy, cosy, generally clean, fantastic location + a good view, will definitely be staying again! Living area a decent size for an apartment in town, my son and his friend came to visit and there was plenty of room for the 7 of us to mingle. Good, prompt comms. from the hosts too

Although everything was certainly 'clean' on the surface, I deem the bathroom/laundry was due for a deeper clean

Helpful?