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8.8 / 10 Guest Rating

Heart of Queenstown

62 Shotover Street Queenstown, Queenstown, nz

Heart of Queenstown - main view

About the Property

Luxurious Self-Catered Apartments
Experience the ultimate comfort at Heart of Queenstown. Our apartments boast fully equipped kitchens, air-conditioning, heating, and separate lounge areas.

Breathtaking Views
Wake up to panoramic views of the picturesque lake and majestic mountains from your private balcony.

Convenient Location
Situated in the bustling heart of Queenstown, our property is just a stone's throw away from shops, restaurants, and bars. Plus, with Queenstown International Airport a mere 20 minutes' drive away, your journey to and from the hotel couldn't be more convenient.

Ready to immerse yourself in luxury and convenience? Book your stay at Heart of Queenstown now.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Hiking
Fishing

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

The fine print currently reads Please note that these apartments are self-catered and will not be serviced during your stay. Reservations of 6 nights or longer benefit from a free mid-stay cleaning service. Parking space would be $25 per day. This property will not accommodate hen, stag or similar parties. Please inform Heart of Queenstown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent395 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the helpful staff.

Categories

Cleanliness8.3
Service9.3
Location9.8
Room Quality8.2
Amenities8.8
Value for Money8.7
Food and Beverage8.3
Overall Experience9.1

Select topics to read reviews

S
Szu-WeitwTW
Verified booking
extended_group
Standard Room
Stayed in Oct 18, 2025

"有機會能住到面湖的房型會更好"

8.0

床很大 該有的都有 蠻齊全的 有洗衣機跟烘衣機可以用 陽台很大 地點就在市中心很方便

洗衣機可能需要更新

Helpful?
M
MarianneauAU
Verified booking
family_with_children
Standard Room
Stayed in Oct 7, 2025

"Exceptional"

10.0

Location! Beautiful bathroom. Excellent staff.

The bed was a little hard for me.

Helpful?
C
CurtisauAU
Verified booking
family_with_children
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

9.0
Helpful?
N
NathanauAU
Verified booking
family_with_children
Standard Room
Stayed in Oct 4, 2025

"Exceptional"

10.0
Helpful?
L
LizRogauAU
Verified booking
family_with_children
Standard Room
Stayed in Sep 29, 2025

"It truly is in the Heart of Queenstown"

10.0

The location was 100% second to none! We couldn't have asked for better! It had everything we needed. Communication from Carolyn and Paula was fantastic too! We WILL return!

We loved everything!

Helpful?
M
MelissaauAU
Verified booking
family_with_children
Standard Room
Stayed in Sep 18, 2025

"Exceptional"

10.0

Location was excellent

Helpful?
C
CindyauAU
Verified booking
family_with_children
Standard Room
Stayed in Sep 17, 2025

"Location location, perfect for families, spectacular views. Great unit with great beds and amenities."

9.0

Location, view, shower, beds, appliances and kitchen. It had a balcony with amazing views. The hosts were quick to respond and amazing to deal with. Our family of 5 were comfortable and really enjoyed our holiday. Access to the main tourist attractions and ski fields, restaurants and bars.

Carrying luggage and snow gear up and down stairs. But that’s a first world issue.

Helpful?
C
CassandraauAU
Verified booking
extended_group
Standard Room
Stayed in Sep 16, 2025

"Exceptional"

10.0
Helpful?
S
Sok HyonusUS
Verified booking
family_with_children
Standard Room
Stayed in Sep 1, 2025

"Our family loved it and would definitely stay here again."

10.0

The location was absolutely amazing. Everything was right downstairs from restaurants, stores, activities and the views from the balcony were perfect. Full kitchen including kitchenware, laundry was included as well.

The hallways look a bit older and there’s no elevators so you have to carry your luggage up and down the stairs.

Helpful?
S
StephanieauAU
Verified booking
extended_group
Standard Room
Stayed in Sep 1, 2025

"Disappointing"

1.0

Location Is good

The property showed clear signs of neglect, with dust accumulating throughout and a stale, musty odor indicating poor ventilation and possible mold issues. The walls and flooring displayed numerous stains and marks, contributing to an overall unpleasant atmosphere. Given the availability of better maintained, more modern properties at lower price points in the area, this unit appears significantly overpriced for its current condition.​​​​​​​​​​​​​​​​

Helpful?
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