Casa aloha-Isla Holbox

El personal es muy amable, el lugar está limpio.

La distancia del centro al hotel, pero disfrutamos mucho. Nuestra estancia.

La ubicacion que esta cerca del playa

Convenient. Pool

Kitchen was good. Location was away from beach and center of tourist area so it was quiet.

The reception was digital. We had to ask the room service for toilet paper, but immediately they were on any request.

Perfect location for families, close to the beach. Lovely pool. Clean, safe place

We felt very at home there, close to beach & downtown, spacious & quiet

It was good value… kitchen supplies minimal but functional

Room was spacious. Lots of hot water. A/C worked okay.

No one ever at reception; had to have taxi driver call hotel to get entry info after standing around for 30 minutes (they sent email w/entry info but we had no wifi connection/password so we could receive the email); had to leave door unlocked to get maid service; stairs are horrible (fell going up); no drinking water in dispenser; no security whatsoever; no in-room safe; only 2 chairs pool side & the same 2 people always occupied the chairs. Have stayed at other island hotels for same price with NONE of these issues.

Lo completas que están las habitaciones

Nunca hubo recepcionista, nunca limpiaron mi habitación, el aire acondicionado servía por ratos, la alberca está mal distribuida y eso genera que no se vea atractiva a la vista, al estar tan lejos de todo al menos deberían tener contacto de taxista, el que tienen anunciado ni siquiera contesta. La señora del aseo es muy poco profesional y nada amable. Cuando llegue solo me dijo “ah pues sube, ahí está la llave y tu cuarto” y de hecho yo la tuve que estar buscando porque nadie sabía dónde estaba.