Fern at Grass Residences

Good

Good

4 out of the 6 elevators were out of order. As a result, you had to queue for up to 10 minutes at peak times to get to the room, and they were always packed

Stay away from this unit!! If you want to have a staycation with your family, go somewhere else. There's too many issues in this property, too lengthy to mention about our experience but the worst of it all is the condescending attitude of the owner! He gets your money for pool tickets but once there's admin meetings of some sort, he would tell you to basically do his job of securing the tickets by lying to guards that you're the owner etc...whoa! I ended up begging the pool guard to let my 9 y/o nephew swim at the pool for that day. The owner didn't bother to update me about the remaining 3 tickets for the next day, and didn't even checked on us if we were able to get in the pool that day. There's a poor old woman who works for him who assisted us in checking in but she was as confused as we were as to where or how we could secure the pool tickets which was a big deal for us since I went there to swim with my niece and nephew. Mind you guys, the admin assistant who cleans his multiple units is also his kasambahay who I feel bad for since she looks exhausted from overworking while injured so I didn't expect much from her but she told us before she left that our 3 tickets will be secured for the next day since their contact admin will be working the next day. So, we thought it would be okay. To our surprise the next day, (We waited until 10am for any update on where we will get the remaining 3 pool tickets for our second day.) I had to call the host about it which he made a litany of ridiculous excuses like about the admin not having internet service so he wasn't able to contact them, that he also sleeps which was funny coz I only called him up at 10am, that the security guards have some issues etc, and that he has no contact with the admins...Omg!! I was pissed off so I dumped it all on him! The guy, loves to talk over you and would lecture you on how you should do his job.

Location

so much valued place to stay. So good and so entertained. Nearest sm, below the building alfa mart. Everthing is good

Cockroach and it's smells everywhere

I dont know

I dont like the attitude of the owner