The Swiss Side Iten

Overall, our stay went well and we had a good time. The common areas are very nice, the buffet was simple but tasty, and the staff were all very friendly – especially the women in charge of cleaning the rooms, who were truly adorable and helpful. The only downside was that the rooms were extremely humid. At night, the sheets and blankets felt damp, almost wet, which was very uncomfortable. For people with asthma like us, it was particularly unpleasant, but even for the rest of the family it made the experience inside the rooms quite difficult. Apart from this issue, everything else was positive and well organized.

good food

room was cold

Ambience

It was still under renovation.

location and Cleaning staff smile

The humidity was high and the room had an unpleasant atmosphere. The toilet in the room was broken. There was a limited selection of food. The shuttle bus was very old and had engine trouble on the way, so we had to change buses, which took a long time. You might be tempted to choose this hotel because you can book it through Booking.com, but if you're staying for a long time,I suggest you look at and consider the websites of other hotels not listed on Bookig.com such as HATC and Kechei Centre. ＊The status of restrooms, shuttle buses, etc. are from the time I stayed and may have been modified.

Staff is so helpful. Cynthia will describe and do everything she can to make your stay comfortable. The offered services are so cool - ping-pong, sauna, even cryotherapy! The chef and her assistant will make you the most delicious breakfast you will ever have in Kenya.

Excellent place to stay for the price. Staff very friendly and helpful, rooms were basic but great for the price. Food was good...