Pensiunea Delta Dunarii

Excellent value and met requirements

Location is the best in Tulcea Price is good Property is clean

Excellent location, close to the train station, to cabs and to the docks. The staff accepted our request to check in one hour after the allowed time based on our request made in the app.

Old furniture and utilities, the shower cabin was broken, the sliding door got frequently stuck in the closed position. The rooms had poor soundproofing. The staff was helpful, however they were not the friendliest.

Nice place, close to Danube

The location is fantastic. The sound proofing is impressive. The A/C is good. We were given rooms facing the Danube.

The staff were incompetent or at best not properly trained and in some cases extremely rude, to an extent I hadn’t experienced in Romania since the early post soviet days, when I lived there in 1994. For example, I was screamed at in Romanian when I arrived in reception to check out. Then, the flimsy glass door slammed & I realised what she had shouted at me. When I pointed out that I didn’t speak Romania she shouted at me again “the door” with the same angry look on her face as if I were complete idiot. A little redundant by then to say the least! So I left the keys on the desk & responded with a very sarcastic “we’ve had a wonderful stay”, which I believe went totally over her head but at least felt good to me. Suggestion for management: If you’re not going to replace the very flimsy and no doubt dangerous door with one that doesn’t slam and actually has safety glass, I would suggest you put a warming on the door (in the languages of your guests) or simply install a stopper to avoid the door slamming like that, which is not only potentially dangerous but also a painful sound to be subjected to, which may be why that particular member of staff was driven to behave so rudely. There was one pleasant girl on reception who spoke English but no one else did, which makes this place really stand out in comparison to every other hotel, bar, restaurant, Uber & Bolt driver we have met so far on our 3 week tour of the country. So if you don’t speak Romanian I recommend you anywhere but here, as you’ll be hard pressed un find anywhere less welcoming. The hygiene standards are pretty shocking. On the first morning I woke there, while looking for a hair dryer, I found discarded salami wrappings in the dresser draw. There was no hair dryer. I took a photo to show the staff and left the draw open so the cleaner wouldn’t miss it. I showed the staff but didn’t get much more than a dirty look (as pointed out by 12yo son!).