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4.2 / 10 Guest Rating

The Metropole

James's Street, Kilkenny, ie

The Metropole - main view

About the Property

Central Location
Enjoy the convenience of being just steps away from Kilkenny Castle and Medieval Mile Museum.

Free WiFi
Stay connected with complimentary WiFi available in public areas and select rooms.

Parking Convenience
Although there's no parking on-site, public parking is conveniently located just 50 metres away.

Book your stay at The Metropole Guesthouse and experience the charm of Kilkenny up close.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that there is no elevator at the property and therefore it may not be suitable for guests with mobility impairment. Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

4.2
Good508 verified reviews
AI Summary

Guests highly rate the location is convenient and frequently praise the good price.

Categories

Cleanliness2.2
Service5.1
Location8.2
Room Quality2.6
Amenities4.2
Value for Money5.1
Food and Beverage3.7
Overall Experience2.6

Select topics to read reviews

R
ReynoldsieIE
Verified booking
solo_traveller
Standard Room
Stayed in Nov 10, 2025

"Basics only provided."

6.0

Location

Electronic key system to gain access to the room. . No one at reception on arrival. No tea/ coffee making facilities. Understood I was booking bed and breakfast. No breakfast provided.

Helpful?
J
JohnieIE
Verified booking
couple
Standard Room
Stayed in Nov 1, 2025

"Absolutely disgraceful couldn’t open bedroom door nobody would answer the phone number supplied for customer care as a r"

1.0

Disgraceful

If I was able to get inside the bedroom door might have been a help

Helpful?
C
CollettitIT
Verified booking
solo_traveller
Standard Room
Stayed in Oct 28, 2025

"Un esperienza da non ripetere."

1.0

Solo la posizione.

Pessimo lo stato generale della struttura, pessimo lo stato dei letti, della moquette e del bagno. Letti non fruibili per tutta la lunghezza in quanto posizionati sotto ai comodini sospesi con angoli taglienti all'altezza della testa! Ingesso totalmente anonimo.

Helpful?
K
KyusUS
Verified booking
couple
Standard Room
Stayed in Oct 28, 2025

"It was okay. Decent price and in the middle of a lot of activities."

6.0

That it was close to a lot of stores and activities.

There wasn’t any one at the door to greet us and inform us about needing a code to access our room.

Helpful?
K
KellyieIE
Verified booking
extended_group
Standard Room
Stayed in Oct 27, 2025

"Good"

1.0
Helpful?
K
KarlieIE
Verified booking
extended_group
Standard Room
Stayed in Oct 26, 2025

"Exceptional"

10.0

Unbelievable

Perfect

Helpful?
K
KatiegbGB
Verified booking
couple
Standard Room
Stayed in Oct 26, 2025

"Good"

1.0

Location was very central- the only positive thing I have to say about the place

Dried blood on the towels Cold shower Awful check in system with no reception staff Only text communication with the owner Room was not clean at all I had read the reviews before booking here but I thought people might be over exaggerating..they are not. The check in system is awful. You get a code and download an app, you only get yiur room number when you turn on Bluetooth

Helpful?
J
JoshuaieIE
Verified booking
extended_group
Standard Room
Stayed in Oct 26, 2025

"Absolutely the Worst Place I’ve Ever Stayed"

1.0

There's nothing to like about this place

There were no staff at all — not at reception, not anywhere on the property. This place advertises itself like a hotel, but it’s really just a poorly run hostel and not worth staying in for even one night. It took us nearly two hours just to figure out how to get into our room because there was no one to help, and the contact number only went to voicemail. The whole experience felt like a complete scam and a total joke. Avoid this place at all costs.

Helpful?
G
GeorgeieIE
Verified booking
solo_traveller
Standard Room
Stayed in Oct 25, 2025

"Good"

1.0
Helpful?
M
MaraitIT
Verified booking
extended_group
Standard Room
Stayed in Oct 25, 2025

"Meno male che c’è la Kilkenny vicino."

5.0

La posizione centrale attaccata al birrificio Smithwich’s e il prezzo.

La doccia malfunzionante,la finestra che non si chiudeva,pulizia pressoché inesistente,lenzuola macchiate così come il copripiumino. In ultimo il proprietario che mi ha risposto molto maleducatamente al telefono. A fronte di tutto questo per il prezzo pagato ho rischiato di prendere la peste,quindi non so se ne vale la pena.

Helpful?