Dove House Cottages - No 2

Stunning cottage and location

The stair gap upstairs is a bit of a hazard, if you misstep. The check-out cleaning requisites are a bit much, considering the price, you would think cleaning was included in the fee.

The location was good and the facilities also good

The toilet broke on the last night which meant I had to use a bucket to flush as a plumber couldn't be reached. This was a little frustrating and unpleasant. I understand these things happen but there hasn't been a mention of any compensation as a result of not having a functioning toilet. A little disappointing.

The cottage is located in a very nice and quiet area.

Heating is controlled remotely, you have to get hold of the manager to change the set temperature. Extractor fan landed on my head while cooking. Property owner was kind enough to provide a refund for one night's stay + dinner. Booking.com's handling of the situation was terrible, creating confusion and even refusing to provide information on how to file a complaint.

Beautiful location, pretty cottage tastefully styled and decorated

Traffic noise from the main road, thought the 10am checkout was to early and they wanted £10 for every hour over. Bathroom radiator needs bleeding, the top half was cold

Overall we had a lovely stay at the cottage. We had some trouble with Wi-Fi but this was soon but right by the owners. Thank you for a great place to stay!

The only thing was there were a few hairs on the bedding but apart from that it was wonderful!

On first appearance the cottage is very cute, great shower.

When we arrived the property hadn’t been cleaned - we’d been travelling all day with a 3 month old baby. We contacted the agent who after a couple of hours sent a team to clean it, we ended up having to wait at a local pub for 2 hours, eventually getting into the property at 8pm. I’ve contacted the owner to complain about this - not heard anything. A few other points; the sofas are very tired and uncomfortable, although the shower is lovely the drain doesn’t catch all of the water so ended up putting a towel down so as not to flood the bedroom, the appliances are pretty basic (also the microwave stank of curry which is lovely when sterilising bottles!), the bed is creaky and hard. It’s a shame as this was our first trip away with our baby for my 40th birthday, I’d expect a bit more for the price.

self check in was easy, lovely location, really well furnished and very clean, nice and quiet, would be happy to recommend, ideal for the solo or couples.

nothing

it was clean tidy and cosy.

bed could have been a little bigger. could smell drainage in the morning