Elegant Lodge with Hot Tub

Looked modern, great hot tub, staff at club house were friendly and helpful. Quiet location, well kept grounds. Facilities were good.

Cobwebs in skylight, dirty windows and window sills, dirty terrace and railings, double bed had loose springs, toilet seat in main bathroom didn’t fit correctly and kept slipping.

Friendly site, nice personal space, able to play music without distrubing others or being disturbed

The check in was unecessarily crowed with check in not a minute earlier than 4pm, which is a very late check in time anyway

The decor was nice, hot tub was nice

Unclean, looked like it hadn’t been cleaned at all. There was 2 grapes on the floor under the table, marks on all surfaces where glasses had been and had spilt. Crumbs on the floor and to top it off a bowl in the microwave with stale beans that had gone mouldy. Absolutely disgusting and when spending nearly £400 for 2 nights not what you expect at all. Called reception regarding the issue and was not even offered for someone to come out and clean it. Absolutely disgusting would not recommend at all

Good location, some amenities provided but minimal. Nice Hot tub

Booked lodge was not was where we stayed, given key code entered lodge and not been cleared or cleaned, no apology but given lodge next door and told wi-fi code would be sent but it wasn’t and had to call back. No follow up apology or explanation. No oven glove and wonky pans and only one oven tray.