The Beach House - Cromer

The property was lovely and very close to all amenities in Cromer. The kitchen was huge and very well equipped. Having a choice of lounges was amazing and parking was great too.

Unfortunately there was a problem with the lights in the kitchen that the owner was aware of but had not fixed. We were offered an emergency electrician on the second day of our stay but we had plans to go out. Not sure if this was fixed but it was very dark in the kitchen without them. The cleaning was quite poor, the hob and trays were very greasy, bedside tables were not clean and the skirtings and window sills were dusty. When we stripped the beds to leave, some of the bedding was stained. The owner may not be aware of any of these issues. Also the bathroom door was hard to close as the hinges had come loose.

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States parking for 2 cars at rear - wasn’t really big enough for 2

Location was fine. Lots of space.

Dust and cobwebs everywhere, stained pillows, unwashed linen, dirty trays in the oven, old coffee left in the machine. The owner blamed the cleaner, but some things were just pure neglect, for example nails sticking out of floor boards in multiple places (my 1 year old nephew almost put his hand on it), loose decking, unfitted kick plate on the steep stairs from the spa, rusty handsaw and industrial fluids in reach of children, houseplants dead or dying, and the unmaintained bush encroaching on the seating area outside. There wasn't even toilet paper for us, let alone coffee or tea! The owner mentions multiple times about keeping quiet due to "elderly neighbours". The only neighbours we saw were the ones smoking weed and blasting music into the night. The owner offered us an additional night's stay in the unkempt house but, realistically, which family of 9 do you know who can all take a day off work at the drop of a hat? Avoid. EDIT: The owner has replied to my review calling me a liar, despite us sending many photos as evidence. They did not offer us a refund if we were check out. They said they tried communicating with us - my last message to them got no response from them. I have videos, photos, and chat logs as proof of their negligence and bad service. I wish I could add more than 4 media to this review. Perhaps the 9 and 10 star reviews are from the guests who warrant the noise warning or just don't care about cleanliness and basic safety for their families. Downgraded to 1 star after this interaction, very unpleasant.

Plenty of space, very close to the beach and pier. Excellent kitchen facilities and lots of lounge space.

The property location was brilliant for walking to the beach & nearby restaurants, supermarkets etc. The beds were very comfy, house is beautiful but does need some attention to the decor upstairs & the front room.

Unfortunately the cameras light kept coming on when we were outside. This totally put us off enjoying the hot tub & the summer evening at the outside table. Lots of mentions in capital letters about the elderly neighbours in the welcome email but they infact had louder music on than us. Communication was very one worded from the host & they never answered or returned my call on check out. The house is full of stairs, please be prewarned if taking small family members! And there is no toilet on the first floor either. Hot taps are very hot straight away so be careful to not burn. House needs some attention for in areas for damp, maybe redecoratating upstairs as the rooms are beautiful but let down for this. There is a laundry room but the door handle turns the opposite way… we thought this was a locked room till very late on the Saturday evening & it has an extra shower in too. There is construction work happening on the beach, it didn’t really bother us when on the beach BUT the noise at night time was ridiculous. The Saturday night they worked through the night & it was like a thunderstorm all night. And one last thing, the steps to the Hot tub / car parking space are far too steep. Be careful when you are on these!

Beds were comfortable. Nice large dinning table. Nice games room. Large living room on the 2nd floor. Near the beach & super market.

Alot of the mugs , plates & cutlery were dirty. The coffee machine also had dried grounds in it ( we didn't use it) Only able to park 1 car at the rear of the property. Tried the call the host twice, no reply from them. No door for the living room on the 2nd floor, We have a toddle that was not able to freely roam around the room as he may go near the stairs.

Lovely house in a perfect location. Plenty of space. Everything in walking distance. So many things to do in Cromer.

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