Hexham Cottage by Coast & Country Stays

Location and layout

No working internet which was part of the reason for booking. Made the break less enjoyable and had I known I would have cancelled

Ease of house to amenities without using car. House was lovely and decently equipped.

Pillows a bit thin for us!!

Superb cottage with everything you would need for a short break!

Couldn't log on to WIFI (first world problem)

We had a fantastic stay, the cottage is a home away from home it's so well equipped. Beautifully designed, well located and cosy. We love visiting Seahouses and this cottage is the perfect retreat. Highly recommended.

It wasn't available for longer!

Spacious and comfortable. Warm and well equipped. Great shower, lovely clean bedding and towels.

The house is pet friendly and the downstairs did smell of dogs when I arrived. I used some air freshener every day and it was much better by the end of my stay. Ideally the windows should be opened, but obviously when you are on holiday you are out all day.

Perfect location, beds were very comfortable, house was at a lovely standard and you can see from past reviews that they have taken feedback on board i.e. one review mentioned occasional coffee tables, which they now have. We enjoyed Alnwick Gardens/lildorei, crazy golf and Billy Shiels boat trip whilst staying in Seahouses. My 6 year old was very sad to leave. Thank you for a great time.

We ran out of hot water not knowing it was ran on a hot water tank. There wasn’t any information about this in the guest book, which would have been useful. However this didn’t ruin our stay, and it was hot by the next morning.

The location of the property is good

We had a number of issues during our stay but just to highlight the main concerns; parking only for one car, narrow access, blocked in a few times by neighbouring properties although our parking spot was clearly sign posted. Our major grievance with this stay is that we came back after a morning out to find workmen in the property, had accessed the key using the lock box and were carrying out drainage works to the property. We had not been at all informed of this. After the workmen had finished, the kitchen tap was left leaky after they attached a hose, which lead through the window to their water containers. We did complain to coast and country, they offered us a 1 night stay refund on our stay. We did highlight that for the duration of our stay we were uneasy knowing others could access the property at anytime and this breeched our privacy and security, this was not acknowledged to be an important issue by the company and they felt that a 1 night stay refund was adequate for this intrusion. The cleanliness of the property needs improving, we were greeted with long spider webs in the bathroom space which had been overlooked - we cleaned these ourselves as the children are scared of spiders.

Everything was lovely and the location was great.

Parking was tricky got blocked in but can’t be helped because of location. Late check in time of 5pm when it is previously advertised with a different agent at check in at 3 pm

Cosy and well equipped, everything you could need. Tastefully decorated and ideally located. We loved this cottage.

Nothing!

Location and kitchen facilities Inc washing machine. Perfect with the children