Newhall Road - 4 Bedroom Chester Home - Parking

Nice house that slept us all, it was close to Chester and the zoo. Kitchen useful for eating in and great to be left with dishwasher tablets and washing up liquid. Soap, shampoos and shower gels left in the bathroom for our use. Parking for 2 cars on the front ideal as on quite a busy street. Food places and a shop less than a minute walk away.

Could do with a real deep clean especially behind the sofas and on the carpets. Mattresses on the soft side of where we’d like but that’s always personal preference.

Location excellent for the zoo

Ruined our family new year so nothing!

This property is the filthiest house we’ve ever stayed in! I would never stay here again! For a start it’s a 3 bed house with a fourth bedroom downstairs, so when I expecting a 4bed house with space was shocked to walk into a 3 bed. Then the filth! Other than cobwebs an unmade bed and bits all over the floors, which was just the start, the kitchen had dirt build up round the cupboard handles the drawers had all bits in, the hob and extractor had old grease on them!!! The bathrooms had toothpaste on the sink, wee under the toilet seats and in the one there was even poo specks 🤢 then there was the garden again nothing like the pictures I was greeted by a beer bottle left right by the back door fag nubs on the floor and it was a mess! When telling the host about the problems they felt a good way to solve this was to send a cleaner round on New Year’s Day which wasn’t ideal as this was some quality time with my family, so anyway I agreed asked what time they would be coming, as I have a very nervous dog who is not good with people and we would have taken her somewhere for a few hours. The host then ignored me and just sent someone over at 4pm I had no choice other than to send her away as I had no time to take my dog out!!! The host then tried to blame me for refusing the cleaner (which I didn’t) and refused to acknowledge they had ignored me 4 times during this whole situation!!! 😡 I got offered £48 back for the cleaning fee as I had to clean the bathrooms myself which I did as soon as I arrived!!! Absolutely not good enough when I paid £290 for a 4 bed clean home!!!! Do not stay here the house is dirty on a council estate and does have a small driveway!!! I can only upload 4 photos!!! Which is a-shame as I have sooo many.

The check in went smoothly. The rooms were spacious and clean.

Nothing

Location is excellent, large size for a family traveling together so we had plenty of space. Well equipped property and excellent communication from the hosts.

Not much, if we were being overly critical, we’d say the carpets in the stairs need cleaning but other than that, all good :)

The property was as expected and we felt good value for money. We would rent it again in the future.

There were some leaves outside which I cleared up but this did not affect our stay.

Very very unhygemic, Rats present in the property, rodent droppings in every room, clumps of dust and hair everywhere. Unwashed dishes and utensils in kitchens. Damp and Mould across the property and terrible showers with very minimal hot water and very little pressure. A cleaning fee is charged but the place is disgusting. Difficult to park 2 cars in driveway aswell, unless you have 2 small vehicles. Overall the property needs a complete revamp, and a thorough thorough clean. They need to inform the council of rats and mice. Very disappointing.