720 Holiday Resort Unity, Brean

Caravan was clean, beds comfortable and host very responsive to messages.

Right place, clean and tidy

Nothing all was good

Poor taken over hour for conformation die to owner of 720 going on school run sent instant payment to angela helen white of 171.40 for passes and deposit still not recived my deposit back after 2 weeks tommoro

Owner of caravan very disappointed

Booked this holiday home a few times now, staff extremely helpful and friendly not only with the booking but onsite staff also.

fabulous location, good for visiting Cheddar Gorge. Self catering. Good parking ,right outside the caravan.

It was a lot of money to pay for a less than 3 star caravan, when you compare similar holidays. We had to pay an extra £100 for entertainment passes we didn't use This was not good value for money and we feel it should be optional. The linen was also extra and we chose to bring our own. There were no welcome treats. The cooker was gas and the dials were not clear if it was on or off and seemed dangerous. The toilet seat was wobbly and so was the very basic dining table, It needs updating and felt shabby and cheap. So we felt ripped off and will not book a holiday like this ever again.

Very happy with all the weekend

Nothing

Booked it quite last minute and for a good price so we weren't expecting much but were pleasantly surprised when we arrived. Caravan was clean and spacious and in a great location on the site. Short walks to entertainment, best kids park ever (in the words of the kids), shop, waterpark and beach.

If you're used to the most modern and luxurious caravans then you might be disappointed as the caravan is more basic than some you see but it was perfect for us. The lack of WiFi was a slight annoyance but not a big deal as 4G/5G signal was fine. There might have actually been WiFi available but we didn't see any instructions or password in the manual....

Clean and plenty off room

Where it was located

Great location and a really nice location on the site, not too far from the entertainment and a quiet private garden where the caravan is situated

Upon arrival we found some damage to the caravan, 2 bedside lamps were broken, wallpaper picked off the wall in 1 of the bedrooms, net curtains were ripped/torn, one of the windows didn't stay open and had to be propped open, hole on one of the bedroom doors where the handle had gone into it, scissors were broken in the drawer (I brought some and left them there). The oven door didn't close properly so didn't get up to temperature and took ages to try and cook anything (pizza took over 40 minutes to cook, sausage didn't cook at all) The hob was dangerous 3 of the cooker knobs were broken and it was very temperamental in switching it off, the knob was in the wrong direction when off and another wouldn't switch off at all. The shower was way too hot and couldn't be turned down, we couldn't shower the children even with the boiler on the lowest it would go. 2 x carbon monoxide alarms were 3 years out of date and the fire extinguisher hadn't been serviced since 2016. I don't understand how it got passed off as safe when both of these are a legal requirement when renting out accommodation. The overall cost for this caravan was £1240 to include entertainment passes this was in no way worth the money charged and I wish to raise a formal complaint for a partial refund of cost paid. I would also like answers as to how this property can be rented when it does not comply with current legislation, I had 2 small children with me and this was our only holiday of the year so this was the only reason we stayed as I didn't want to disappoint them by leaving early which I would have done had it just been me and my husband.