Host & Stay - The Alby

location

Stairs leading to ground floor were coming away which was quite hazardous

Walking distance to the centre of whitby. Spacious. Kitchen well equipped (some items of poor quality though)

Wasn't cleaned well, needs a thorough deep clean but even basic day to day cleaning wasn't done well. Toilet not cleaned properly, bath not cleaned well, fridge dirty. White socks didn't stay white after walking on kitchen /living room floor . Beds clean but duvet covers marked on 2 beds Oven didn't work!! 2 light bulbs didn't work Carpets and paint work tired. No effort put in to looking after the property.

FAMILY WEEK AWAY 5 ADULTS 3 KIDS PROPERTY LARGE ENOUGH FOR ALL OF US. GREAT LOCATION SHORT WALK DOWN TO THE TOWN CENTRE

THE PROPERTY FELT TIRED THE FRONT GARDEN OVER GROWN, THE CARPETS A BIT STAINED THE STAIR CASE DAMAGED, THE SECOND BEDROOM THE BED WAS LEANING OVER BECAUSE THE LEGS WERE DAMAGED, THE CUPBOARD UNDER LIGHTS IN THE KITCHEN NOT WORKING, THE MAIN OVEN ON THE COOKER NOT WORKING. IT SEEMED A LOT OF SMALL THINGS THAT TOGETHER LET THE PROPERTY DOWN AND LEFT IT FEELING "TIRED"

The location

The crockery and oven trays weren’t very clean. Also could have done with another toilet.

Think some of the carpets particularly in the bedrooms could be changed as they are getting worn out and dirty.

Great location, 10 minute walk into central Whitby although down/up a steep hill so could be difficult for people with mobility issues. House was clean and cosy, had loads of cutlery, glasses, dishes etc including kids plastic plates and beakers . Having 2 parking spaces was great but it was snug for 2 biggish cars. Some kids toys in the bedroom which they absolutely loved to play with.

Couldn't find instructions how to use the cooker, we managed but an idiots guide would have been helpful! The fridge was barely cold but eventually cooled down after we changed the settings. One of the mattresses on one of the double beds wasn't great, had sort of dropped on one side. These are little niggles but overall we loved our stay and would definitely go back again.