Lady Grey Walk Mcgregor Cottage

I loved that i was close to the farm and nature, waking up to sounds of animals and having a beautiful big home to myself. Warm and friendly and helpful neighbors surrounded.

I found myself not trusting the cleanliness of the cutlery and kitchenware i had found mould in coffee maker and dust and residue on many things and surfaces. I did not mind cleaning myself for myself as it felt like my home, but it does take time from rest and leisure.

House was spacious....

House was FILTHY!!! Months of dirt and dust.... Inside and outside!!

The property had everything we were looking for with regards to our stay except the place was utterly FILTHY.

The place was not cleaned. It seemed like the owner kept dogs in the place when it was not booked out. The place was full of dog hair and still had the dog stench. The beds were uncomfortable, the attic bedding had human bodily fluids on it and was not changed, the towels were dirty and still had toothpaste residue from the last people that booked the place. The kitchen utensils were so dirty, forks and knives still had dry food residue on it. Furthermore, when we told the host, she basically told us we were lying right after we sent her pictures and then proceeded to say it was our fault we did not tell her about this on the day we arrived and only told her first thing the next morning. Bear in mind, we only arrived at 10pm on the check-in day and it’s not our responsibility to make sure the place is cleaned. We paid money and expected better. We also mistakenly booked for less people (3) and my parents arrived first. We asked the host to let them in the property in the meantime as they were 2 out of the three people that we initially paid for and we will send her the remaining money instantly, and she blatantly refused until we did an eft to her. Her response was “they can go into the town and have coffee while they wait”. I told her numerous times, they are old, in a foreign town they have never been to, it is unsafe for them and she couldn’t have cared less until she got money in her pocket. On booking.com we paid R2500 and eft an additional R1600. When we requested to not stay another night bc of our experience, she told me to deal with booking.com directly knowing very well that she has to OK the refund for the one night. From the R4000 total that we paid, we only got back R1000 from her and she did not disclose the additional R1600 that we eft’d into her bank account on the day. Honestly, a pathetic host that only cares about money and has no regard for guests whatsoever.

We had such a great weekend at this house! It was spacious and very beautiful. We had everything that we needed, we only had to bring food. The outdoor braai area was perfect for enjoying the beautiful weather. There was even two small pools for the kids to splash around in. The host was super friendly and made check-in easy. Honestly we didn't want to leave!

Nothing that comes to mind.