The Miners Cottage

This was our 2nd time at Miners Cottage and we will be booking again. The Cottage is great for us and our 2 dogs, there is a hallway outside the downstairs bedrooms doors where they can stay at night, the upstairs lounge has a balcony where we enjoyed sitting at night. The pub next door is very popular and does great food, plus there are lots of local walks nearby and the location is great for all the Forest of Dean attractions

Nothing to dislike if you like this area

Lovely location for exploring the Forest of Dean. Great views from the balcony . Clean, comfortable and well equipped. Great pub next door with good food and a welcoming atmosphere. Lovely, helpful owners.

Beautiful place to stay in a lovely location. It was easy to get to different places around the area from here such as RSPB Nagshead and Symonds Yat. The house is much bigger than expected and has everything you'd need in it. We had a very comfy stay there.

Nothing!

The owner was very friendly

N/A Self catering

N/A

Lovely lounge with a fab view. Great central heating. Good shower. Fab kitchen. Nice food in the pub next door.

All good, couple of things - tumble dryer didn't work and valve to turn the radiator down in the master bedroom was behind the wardrobe. But only being picky it was really lovely.

- It was very cold outside during our stay but the heating worked well in the cottage which kept us warm - There was a small welcome pack of food when we arrived which was a nice touch - Nice view from the balcony and the outdoor area looked nice and spacious

- Upon arrival, we were told that the cottage was secure. However once we took a look around, we found that all doors were unlocked and the rear gate was propped open. Being next door to a pub caused concern from unwanted entry. - Cleanliness was a big factor in the rating we have left. When we arrived at the cottage everything looked fine on arrival but as we looked closer we found a large number of what we think to be both human and animal hairs on the bedding - it looked like it hadn't been cleaned. As a result we had to spend 4 hours on our first night washing and drying the bedding which was very tiring considering we had just drove over 360 miles. On top of this, we also found that the bath had not been cleaned, the bathroom bin had not been emptied, and the children's chair in the living room was very stained. - We had trouble with the TV remote, so we tried to switch the batteries and found that they were severely corroded. - A day after arrival the owners husband asked how our stay was going and we raised the issue regarding the cleanliness but he dismissed our concerns and failed to offer an immediate resolution. It would have helped if fresh bedding was provided or if the bedding could have been cleaned while we were out of the cottage but this was not considered. - Upon check out, we left within the requested time frame (9.30am) but when trying to return the property keys, no one was available and we hadn't been left any instructions on what to do in this case. Luckily, a cleaner was available to take the keys back for us but we weren't given the opportunity to raise our concerns stated in this review. - We did receive a call from the owner a few days after we left the cottage to discuss our concerns and we were offered a refund of the cleaning fee. It was a nice gesture but the compensation, in our opinion wasn't sufficient for the discomfort and stress caused.