Treehouse Spa Escape - Private Spa Pool

The location of the unit was good - only 10 min drive from Queenstown and better priced than units in the Queenstown itself. The unit was very spacious. Full kitchen gave an opportunity to cook own meals. The patio was large. Hot tub was a nice bonus. Unit had laundry facilities too - which was great. Internet was decent.

The unit was filthy covered with a thick layer of DUST all over the multiple decor items all over the walls. It was almost impossible to breath in bedrooms at night, had to sleep with windows open. The Master bedroom had a huge chandelier over the bed, also covered with a thick layer of dust. The bed base was broken under the mattress, so one side of the mattress was "hanging" down. The second bedroom had a heavy smell of MOULD. and the mattress was deformed so when you lie down your feet felt higher than your head. The kitchen oven was very dirty, and when we attempted to operate it for the first time, there was smoke and strong smell of burnt food coming out of it. One of the burners on the gas stove wasn't working. The patio had a "hanging egg-chair" of a metal stand which was unstable. When our 7yo child sat on it, the chair fell on him, so the child barely escaped without an injury. DO NOT SEAT on that egg-chair. Worst of all, when we left, the host messaged Booking.com demanding payment for extra cleaning services ($92), calling us names and swearing at us to Booking.com claiming that we "shat in their shower". Whaat? We are Genius 3 Level Canadian travel bloggers who are always exceptionally neat during our stays and on our departures. ..we even loaded and launched the dishwasher for them. It is no surprise that we were taken aback by both the rudeness coming from the host and the claim itself. We did leave a small piece of leftover SOAP in the shower on our departure - natural soap that we bought from a local health store. It may have looked weird, but it smelled nice and was on a shelf with their own shampoo bottles... However, the owners never reached out to us to inquire. Instead they used swear words and unacceptable terminology when connecting with Booking service. We are appalled and disappointed with Host's behaviour. Especially since we paid over $1200 for our stay. Extremely disappointed.

Great space to spread out and relax over Christmas. The washing machine was a bonus.

I must admit we have to agree with the pervious comments about the mirrors which we did find rather odd. The other issue was the condition and number of saucepans.

Great holiday spot with a Spa, balcony with views, BBQ with outdoor seating.

The view was awesome!!! Clean and comfortable. Location was great.

Large deck

Big steep steps to move the luggages.

Absolutely gorgeous place! So comfy and well decked out. The hot tub was amazing, bed rooms comfy, very well thought out home.

Bit further away from town than expected but very easy 6min drive to shops etc and the canyon brewery was awesome local.

quiet place. near to shootover jet

The kitchenette items need a upgrade or maintenance. hob and hood need maintenance and probably repair. washing machine water supply leaking. living room and kitchen ceiling lights not working.