Montague House Town Centre sleeps up to 12 guests

Plenty of space for a big family , very clean , and great communication with the host .. thought the price was reasonable for the amount of bedrooms .

Some carpet coming away from the stairs . Bit of a slip hazard

It’s fabulously located right in the heart of the town. It’s beautifully decorated and feels very homely. Very spacious and plenty of bathrooms.

It really could do with some wardrobes or hanging rails. There is absolutely no where to put clothing.

Great Location with Character The house had a quirky charm and was in a great central location — perfect for accessing local amenities, restaurants, and pubs. The key code entry was convenient and easy to use, which made check-in simple.

Disappointing Stay – Poor Communication and Maintenance Issues Unfortunately, our stay was disappointing from the start. The property was not cleaned on arrival, and we had to wait for cleaners to attend after contacting the host. While the cleaning was eventually done, we then discovered that the downstairs bathroom door was locked and none of the electric sockets downstairs were working — meaning no TV, no use of the shower, and other major inconveniences. We informed the host straight away and let them know we would be out between 9am and 3pm due to attending a funeral, hoping the issues would be addressed during that time. However, we didn’t hear anything back until after we had left the property, when the host asked whether the electrician had been — which clearly hadn’t happened. To make matters worse, during a storm on Thursday morning, the electrics kept cutting in and out, adding to the overall poor experience. Disappointed with the lack of communication and the unresolved issues.

Fantastic location Clean and comfortable

Nothing

Lovely location and very helpful hosts.

Only some minor things really. The kitchen could have done with some more kitchenware, for example there was no cheese grater, and the seating around the table wasn't comfortable - could have done with proper chairs.

Size, well equipped, comfortable beds, everything worked, beautiful property

Nothing to dislike We would have liked somewhere to hang out clothes. No wardrobes in any of the five bedrooms

Lovely house on three levels, interesting and entertaining decor, comfortable beds, all mod cons in the kitchen, even a piano in the basement. Right beside Ross-on-Wye centre so easy to get out to breakfast cafes, pubs and restaurants, and an easy walk down to the river (although a bit steep coming back!) Free overnight parking was not a problem to get very nearby - at least at the time we travelled (April) - provided you checked the terms and conditions. The big car parks were only £1 all day anyway. Ross is delightful, lively and lovely in the sun by the river.

Sharing bathrooms was not ideal, we had queues to use the facilities in the morning. Two top rooms had en suite anyway so not a big deal. The basement shower was unsuited to large people!