Host & Stay - Simba House

Great location, big bedrooms

It needed a really good clean, a really dirty bin, floors not cleaned properly and a broken wine glass left on the kitchen top. Not enough hand towels for the bathrooms. There was only one shelf in the oven . I did contact and send pictures and was offered a clean, missed the point we wanted it clean on arrival not while we were there.

Perfect location just a couple of minutes walk from the shops & the steps down to the beach.

Well laid out and very spacious. Downstairs had a nice area at the back outside with comfortable seating and well lit; kitchen was well equipped as was the living room. Bedrooms were spacious and had everything you could want .

I wasn’t keen on the lack of drawers in the bedroom but there were shelves you could use to store things on.

Location is excellent and size of property. Good that there is two bathrooms and washing machine and small courtyard

The broken glass in the courtyard from the busted kitchen window that had not been cleaned up properly, was not acceptable! The property made out that they were going to come and clean up but then didn’t! We had a little boy and two little doggies and this safety concern was not ok. Cleanliness was not great on arrival, one of the bathrooms and kitchen had not been cleaned well at all, and washing machine was dirty, again they said would come out the Saturday morning to sort with the glass and didn’t. Equally the cleaner turning up 5 mins before checkout and dumping her sheet bags in the doorway so we couldn’t easily get our bags out was poor customer service too. Nice property not a great hosting company at all, Also watch out for the unexpected ask for damage waivers that are non refundable that aren’t obvious on booking.com In summary it’s a property owned by a large property rental company that don’t actually care, our advice would be to go for a small business or privately owned rental in Saltburn instead !!! Not good value for money at all, wish I could upload more photos

Walking distance to the beach, very central in a lovely town. The rooms were lovely decorated and the beds are super comftorbale.

The kitchen wasn't equipped for cooking for 8 people. The backgarden is small and surrounded by walls. There were stains on the sofa and some of the furniture began to fall apart,

Location

Admin fee for security deposit

Lovely spacious property. Comfortable beds. Great location

Lack of some essential kitchen accessories- grill pan, kitchen scissors etc