Ortigia Suite - Giudecca

Really nice location. Spacious space

Nothing lol

Extremely nice and comfortable apartment. Very easy to check-in, helpfull staff. The terrace was also cool.

Close to the sights, shops and restaurants. Great to have an air conditioner as the weather was very warm. The washing machine was handy to catch up on laundry and we could hang our washing inside on the clothes airer or outside in the sunshine on the upstairs terrace. The terrace was also a great place to relax and unwind with a coffee.

Not much

The apartment was perfect in every way from the location to the tasteful furnishings to the responsive staff. The house manager was very informative about sites to make sure to see and restaurants in the neighbourhood.

Big, clean, with a lot of space to accommodate your belongings, apartment with terrace in the heart of the town.

We arrived on May, 1st, which is the holiday in Italy. We did not know that. We spend 2.5 hours to find parking. In similar situation it is better to reserve parking ahead. The difference between reserved parking and regular one is 5 euro per day.

I am disappointed to share my recent experience at this apartment. The photos I've attached to this review are a visual representation of the issue that impacted my stay. The kitchen wasn't working correctly, and I spent nearly four hours troubleshooting the issue with the owner's support, trying everything I could to fix it. Eventually, we both agreed that it was a kitchen issue, and I was unable to cook my meals as planned. The owner promised to reimburse me for one night's stay, but unfortunately, this never happened. I find it concerning that the host would decline their responsibilities in this way, and I would not trust them in case of any future issues. When I contacted booking the owner invented a different story in order to avoid what he agreed with me. I ADVISE FUTURE GUESTS TO CONTACT BOOKING IMMEDIATELY AND DOCUMENT ANY ISSUES THEY ENCOUNTER DURING THEIR STAY HERE. I was understanding that sometimes things can break or stop working, but the host's attitude in promising me a reimbursement and then changing their story with Booking makes them an unreliable and shady host. Based on my experience, I would not recommend staying here. The apartment is even cute, but the support given to provide the services you booked is terrible. PS. If you want to rent this place without a kitchen just do it clearly in the announcement if it doesn't work, address it as a grown-up person and fix it for the next time. Changing the story to earn 1 night is pathetic and childish, if you think your guests book your apartment to be electricians you are in the wrong business.

Amazing location, lovely spacious appartment. Would come back!

No parking (really) close but that is because it's located in the old town(which is Beautiful)

it’s a jewel, perfectly appointed, a great location for exploring Ortigia, quiet, absolutely lovely in every respect.

Ortigia suite was beautiful, it has all you need and more, very clean, incredible location and Danilo couldn’t be more helpful! we truly enjoyed our stay cant recommend it more!