The Edge Mountain Retreat

Comfortable room. Breakfast & dinner at restaurant were good. Although nothing is open/ no one is around after 5pm on a Sunday. Communication with guests was poor.

There was a planned power outage during my stay. Despite the area outage being announced a week in advance by Eskom, the Lodge did not communicate this to guests so that we could be prepared. There also appears to be no provision for outages (e.g. there no solar or generator or alt power supply at the lodge) This is very odd given the years of severe loadshedding SA has experienced!! There was one candle in the room - but I think it would be better to provide guests with LED lights as candles are inefficient & can be a fire hazard. The planned power outage also meant there was no running water in the rooms. Again guests were not notified of this despite the advanced Eskom announcement. When I went to the reception to ask for help re the lack of power & water, the receptionist on duty was very unhelpful. She said she couldn't help me & didn't offer a solution. Nor did she offer to call anyone on my behalf. I was left to sort it out by myself. I eventually tracked down someone to address the water issue, but this took several false starts & attempts to get it running again. And I had to keep calling back to say there was still no water in my room. So my main questions are why were guests not notified in advance about the planned outage? Why are there no provisions in place for an outage - which clearly affects both power & water supply at the Lodge (e.g. solar, LED lights, bucket of water in the room). Why are guests required to sort things out for themselves with no support from reception? It is not like power outages & loadshedding are are new or unexpected events - giving SA's loadshedding history. I also pre-booked dinner on Sunday night & gave my ETA. However, when I arrived I was told everything was closed & there was no one available. Again - it would be good to be organised & tell guests in advance if this is the case so that they can be prepared.

It was really an unforgettable weekend in Hogsback. The views were absolutely magical, the food was incredible, and every little spot we visited had its own charm. Honestly, such a hidden gem!

The potholes and the road getting there definitely turned out to be a bit of a mission. But once you’re in Hogsback, it’s totally worth it. I would suggest that people go up there and use a "Bakkie or a bigger vehicle."

Lieu isolé Chalet style Tolkien Restaurant au top

Great location

Limited kitchen utensils, The wood Provided was too wet to use.

Lovely views! Nice and peaceful

Very warm over summer months. With no fan provided :(

The reservation was for a twin room but we were booked into a 2 room chalet with all the facilities we required and in a quiet area with only the sounds of birds in the morning. The stay was great in all aspects. the bathroom and shower was great.

Nothing.

The view, the cabin we stayed in. The people and staff who were all friendly.