Flaxman Avenue - Lovely 4 bed home, 5 mins drive to York City Centre, Free superfast Wi-fi, Free on-street parking

Clean property but tired and in places. Could tell it was a diy finish but having said that was nice.

Had to clean the garden as a lot of dog poo left from precious guests. Wasn’t a good start. Could understand one or two missed by the cleaner but there was literally loads of it. Mattresses not to our liking, not much sleep was had.

Perfect for our trip, close to the town centre.

NA

We drove more than 3 hours to reach the property, only to find the accommodation in an unacceptable and unhygienic condition. There was visible mud/dirt on the floor, and the overall cleanliness was far below a reasonable standard. Because of the hygiene issues, we did not check in or stay at the property at all. We immediately tried contacting the property manager by phone and messages, but received no timely assistance, reply, or proper arrangement regarding the issue. We also contacted Booking.com customer service and waited more than 3 hours for follow-up support. By that time, it was already late at night and nearby hotels were fully booked, leaving us with no choice but to cancel our entire trip. This experience caused significant inconvenience, wasted travel time, and great disappointment. I would not recommend this property. Even until now, we still have not received a proper arrangement for a full refund.

Great location, nice size, good to have a garden, two toilets, no problems with parking.

If I had to say something, just a mirror in the other two bedrooms.

Good location, with good transport links to the City. It was quiet, clean and homely.

No seive in kitchen

Cleaners had not attended before our stay - we lef5 a message, but no reply. We had to make our own beds, but not enough for the 4 of us. We all left after the first night of our 2 night stay.