Kingfisher Lodge - Private Hot Tub - Infrared Sauna - Dog Friendly

Hot tub!

Mould in places

Great location

Could do with few things updating within the property

We arrived early. The key was in the door but I couldn't gain entry. We sat in the car in the pouring rain and tried to contact owners, unsuccessfully. Eventually after an hour we investigated the door again only to find that you had to pull it open not push it as I had been doing. To cook dinner we tried to put the oven on and it didn't work! We texted owners and did not get a satisfactory answer until the next day when they fixed a broken fuse. The controls on the oven had been wiped off so we had no idea what temperature it was at any way. No electrical socket in second bedroom that was accessible. We found one behind one bed but could not move the bed to access it.

The kitchen is well stocked with equipment and utensils. The place is roomy. Didn’t travel with a dog on this occasion but would be good for stays with dogs.

The whole place is so run down and drab. The site itself is in poor condition. The cabin needs updating and cleaning. No internet or working tv (owners notified but nothing done about it). The mattresses were very uncomfy - could feel every spring.

Location great for Longleat.

No internet or instructions how to use cooker. Never saw any staff to ask.

Beautiful surroundings, so calm & peaceful. The hot tub was so relaxing. The 1 member of staff we met was very kind and helpful.

The beds & sofa need updating, very uncomfortable. There are curtains missing from main living areas which made it difficult to relax as it got dark. Attention needed when cleaning; dusty surfaces, rubbish in cupboards, marks on floors.

Hot tub was lovely as was the lodge itself. Very pretty and in a lovely secluded location

As a cleaner myself I wouldn't have been happy with the cleanliness standard at the lodge. The dust around the bedside tables was thick. The kitchen cutlery drawer had a food stain inside, the mirrors had smears all over and shower door covered in water marks that are easily removed with a £5 glass scraper from amazon and some good glass cleaner and a 50p glass cloth.