Port Haverigg Holiday Village

The park itself is a fantastic place which is very peaceful with lots of wildlife and beautiful views. Nature walks and amazing beaches all on your doorstep. Spacious caravan, nice sized rooms and very comfortable beds.

Firstly this was not our intention to publicly review this caravan but this was our only option when asked by booking.com how our stay was so we had no choice but to highlight our problems on here. Very disappointed to have another family turn up at our caravan door on our second night telling us they have booked and we need to leave, they said their brother owns the caravan, they hung around for over an hour outside parked next to us which made us feel very uncomfortable and ruined our night. Caravan quite mucky in parts, we left it cleaner than we found it, stains around fridge, filthy dining table seats in dining area, not very equipped in the kitchen, 1 teaspoon, broken glass in cupboard, no frying pan, basics you should expect! Sofa bed in lounge area didn't work so couldn't use it and no light in bathroom all week, when we reported this to you we were told to go and buy one and you would reimburse us, why should we do this on our holiday? Very dangerous broken step up into caravan, missing bottom rung, second one felt like it would break any day. Outside seating area is not fit for sitting out in with family, cigarette butts laying around and overlooked by what looks like an abandoned, grotty old shack.

the caravan was very nice inside but was a mess outside and the steps were a health hazard

the broken steps which I fell down and all the ciggerette mess outside

The location was superb the area is stunning

There wasn't any shop on the site

The Location, the caravan it's self was nice. Shower was nice too..

You have to take your own towels, we had the get the boiler man out both days as heatin would not come on. Kitchen stuff were not clean. Toaster was full of crums. The cooker only had two working hobs. No working wi-if.

nothing

raised few complaints that heaters were not working, bad smell in hall and 2 burners not working for stove top. but no one came to resolve those. pathetic customer service

Good location, everything you require. Will definitely be back.

Screw high on the ensuite bathroom, hurts, once you know it's there, you avoid it

The holiday village and bar are lovely

The caravan had a broken step, tbe cooker had missed nozzles, the caravan was disgusting and dirty all over and beds not changed. We rang the owner and was told he told us si what and we have never had complaints before, and they did nothing, we bought a duvet and cleaning products and cleaned the black mould and dirty caravan, we did not eat there due the cooker and spent a fortune eating out, I fell and cut my knee as the step is unsafe going into the caravan, I am annoyed with booking.com as we could not contact you and was stuck. And the reviews tell you how the step and cooker were broke, we have photos. I want you to phone me on 07512 603553 we have loads of pictures. We are very annoyed with you and the owners for being stuck in a hovel. We are very down

Location

Restaurant was a little expensive