21c Museum Hotel Cincinnati

We were looking for a place to stay within walking distance of Great American Ballpark and this hotel came up. It was an easy few block walk to the ballpark. While there are a couple of interesting food/drink options right by the hotel we passed on those to explore our hotel. A good nightcap from the bar that we could take with us as we explored. The first two floors are an art gallery that was small (it was undergoing some display changes) but interesting. We took our time leisurely strolling in a completely relaxed atmosphere. The hotel itself started with a very friendly and courteous check-in (all of the staff was so pleasant throughout our stay). The hotel room was clean and comfortable. The shower was extremely powerful (seriously it might strip paint) but I'd rather have that than the weak streams we've encountered before. Checkout was simple. Note that parking is either on your own (we parked in an underground lot behind the hotel for about 2/3 of valet) or valet. Also I will say that this feels like a very upscale place (fancy food, chocolate on the pillow, bourbon tasting, etc) but it was also down-to-earth in that there were several others staying there for the baseball game and everyone was pleasant. I would HIGHLY recommend staying here!! We definitely will again

nice stay room walls could be cleaner fridge didnt work but was told we could request new one

I LOVED the focus on art. I loved it. I loved the restaraunt downstairs. I loved the bed. I loved the shower. I loved the chosen brands for shampoo.

Nothing! 10/10 There was construction, which was annoying - I don't know if it was to the building or for the art gallery that seemed to be adjacent to the hotel!

It was modern and I liked the art display

Nothing

The museum hotel was an amazing experience, in a great location, and beautiful!

The quality of friendliness when I arrived w/Valet Service was strained @ best. Their customer assistance attitude lacked. After check-out I was told bill would be emailed. Never received final copy from hotel or Hotels.com. Ended up being on phone a good 1/2 hr, getting the run around from AI support which was no help & finally got a live person to assist. Chances of me staying there again are slim @ best! Personal customer service is being lost thru AI. & My time is as valuable as any hotel's time especially when paying high $ for an o/n stay. Not very happy w/my experience. Seems I paid almost $300 to get a quality run around‼️

The hotel was a museum

Very unique with art and fixtures

The hotel is a bit lacking in amenities and comfort for the price. For a couple we were given exactly 2 bath towels each day, the room lacks easy countertops or storage, the minibar was broken and had water inside along the bottom, the conditioner bottle was empty (had not been refilled), and there was a strange smell in our room. But the bed was comfortable, the bathroom was very large, and the location was good for our needs. The art was very good (I work in the visual arts) and definitely the nicest component of the hotel.

Rooms were spacious and very nice