Marmur luxury room

Location

Difficult to get to. Unavailability of parking Difficult access to light switch in hallway . Slippery shower

Location

Extremely difficult contact with owner Zero response to messages Not cleaned room Pictures present completely new appartment- in reality its no true

Well decored and clean room in a good location but spoiled by the stressful checkin and lack of communication to get basic info for the stay.

Awful checkin and overall poor communication made the stay very stressful. Not worth 146 euros a night, felt like I had to beg for basic info. Main photo looks like a hotel building but it is not, it is rental units in a building. Have to call a local number to get inside. I asked for check-in at noon which was confirmed. When we arrived at 3pm, we couldn't get in and had to call the number 7 times before someone picked up to let us inside. There were digital locks with keys but not for other units. An Italian couple was in the same situation and was waiting since 10am (5 hours) before they got the keys! They were also very annoyed. We asked for the wifi code and where to park, two staffs didnt know, told me to call the number again. 3 more calls before pickup. The manager said he didn't have wifi to be able to send info, will send the address and code in 20 minutes but never sent it. I wrote to the official account on Whatsapp asking if I need to switch rooms as I booked for two nights. No reply. A day later, another person wrote me asking to give the keys back as another guest arrived despite booking of two nights. The manager really should send checkin instructions to guests to avoid all this headache and let guests know if they should switch rooms or just read guest messages. No message sent by the property to give any info about parking or wifi or checkin which is so easy to do.

Great location just off the square. Clean and comfortable would stay here again

Location.

the location of the air conditioner and the noise made by the bats that have their nest above a window.

Location only redeeming quality.

Poor communication with host throughout our stay. NO WI-FI to speak of. Host never answered the phone or texts to solve issues. Host asked us to contact him on WhatsApp, then proceeded to tell us the next day that he can’t receive calls or messages on WhatsApp. (We were actually speaking on WhatsApp at the time) and I sent him a message showing him the message he sent us to use WhatsApp. He goes out of his way to shed any responsibility. Great location but doesn’t make up for the other irritations. Other sites have good reviews for this place, but TA is more accurate with my experience.

Location

Scent in the bathroom