Almost Heaven

The viewing was okay

The owner was not welcoming at all, she asking us sarcastic questions, like have we booked before and do we know what is a meaning for BnB. Just because we thought it was guest house. When we inquire about the pool if we can use it, she basically told us we can use it if we will not disturb her guest which got me little lost cause I thought we were also her guest. Another comment which seems a bit off, she told us her pool is very deep and if we can not swim will drawn. I think we experienced a worse vacation ever, we asked her about the near by restaurants, she told us there is however they are very expensive as if we can not afford.

Cleanilless

Pool

I liked the outside area, really soothing with the sound of the water fountain.

The TV wasn't in the best working order. We couldn't find the aircon remote as well. - No streaming facilities like Netflix, etc. For such a high price, I feel checkout should at least be at 11 to give the guests some time to actually gather themselves. 2- 10 is not enough time for the price.

Convinient location, very clean and a warm welcome. Veronique was very much helpful and welcoming

the place was clean

nothing

We had a horrible stay at Almost Heaven, Veronique is very RACIST, she knocked at our rooms at 22h00 pm like a police(My Mom was so traumatised) , telling us that we not allowed to use "her iron" or else we will be charged extra for it, every 5mins she's knocking at our to check if we haven't broke anything 😒, we felt like prisoners shame, I will never recommend that place to anyone 💔. In the morning she decided to give us the rusty iron that burns our clothes and removed her "Perfect Irons" because we will break it. On our arrival we were told that kids are not allowed, we apologised for that because we were unaware but we were told to keep them inside the room for safety purposes, we did exactly that and Veronique seems understanding but at night around 9h30 PM she came screaming at our rooms saying she doesn't want the kids we must leave her premises otherwise she will call the "Polices" for us, fortunately her husband intervenes and we were allowed to sleep for that night at an extra cost ofcourse but our night was ruined shame and we were really traumatised. ALMOST HEAVEN WAS A HELL HOLE FOR ME AND MY FAMILY AND I WILL NEVER EVER GO THERE AGAIN, EVEN ON MY WILDEST DREAM.

Treatment from the owner (Veronique) was worse than hell........ We ended up checking out at 7am on Sunday because of her horrible treatment towards my family.

Located in a beautiful, quite and clean suburb, central to various amenities in and around Durban and Umhlanga. Loved the serenity!

Nothing to mention.