Rosa House

Excellent accommodations. Recently renovated. Clean and comfotable.

Shower tended to overflow. All else very good.

very comfortable- clean and easy walk to train station and all the local attractions

nothing

Location to the train station and main attractions, pristine room, photos to help with directions to find the complex. Excellent ladies bathroom toiletries. Comfy bed. Two restaurants at the entrance to the property.

Photos/description led us to believe we had a balcony but it was just railing across a full length window. No kettle. Coffee machine provided but only one coffee pod each. Beware everything is white and the host is very worried about paintwork damage. Sadly, after posting a rating of 8 we had a late night phone call from the host followed by approximately 10 abusive text messages between 9.30pm and 11 pm demanding that we delete the 8 by the morning and replace it with a 10. He said he was very angry and we have disrespected him and his family and he would leave us such a bad review that we would never be able to use Booking.com again unless we did as he asked because we have caused his ‘average’ damage - and he only ever has problems with ‘the English’. He also said that my husband’s disability (he is registered blind) had made him sour, cold and heartless because we gave an 8. We received all this abuse because of his quest for a rating of 10. He needs to remember that 8 is a very good score but his conduct, however, would me marked considerably lower.

No breakfast but there is a Nuovo Caffe close to the room. There is a coffee machine and croissants

Room Check in time is 15:00. If you come early you stay out with your luggage . The location of the house is far away threre is no signage . We found it by asking the pizza reastaurant under the building. One man showed the house and bell of the room .Thanks that man . We came at 13.45 but owner of the house was not here .Name is Francesco . We try to communicate with his father but he doesn't know English . We called the communication phone number but nobody answered to us . When Francesco came to house he was angry . He said check in time is 15 :00 why you came early.? but we wrote to him before and explained our train arived time and our luggages . But he did not read our messages, He just spoke very rudely to my wife and with me . Than We wanted our money back we made a decision to find another hotel. Later he apologized to us . Anyway... we were so tired . We stay at Rosa house at the end . Only good thing is room was clean and hot shower. There was a coffee machine and croissants That's all

The room was lovely, however was in a block of flats and we struggled to find the property. Also struggled initially to contact the owners, but once we did, it was a nice stay. Property is within 5 mins from the station, but about 15-20 mins from the centre.

Struggled to find initially. Had no instructions for leaving keys the following morning!!

Very helpful host, lovely rooms, friendly welcome.

Hadn't realised there were no kitchen facilities although coffee maker and patries left

Francesco is a host with great personality and looks to make sure you have a pleasant stay. He gave me all the information I needed as well as recommended places for me to check out while I was in Bologna. The room was extremely clean and tidy. Had all the necessary items needed to have a great stay. I will book him 100% again when I come back to Bologna

Nothing bad to say

Good place to stay, very close from the center walking distance and to airport of Bologna around 8-9 km. Friendly owner if you need some help he will do his best. Also parking space for the car wich is 20 euro. Comfortable if you want flat type of place.

Francesco is very helpful and kind. The room is very comfortable and warm. The location is very good also, walking distance to the train station and the touristic places.