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8.4 / 10 Guest Rating

Kaza Muta

Calle Doctor José Felipe Flores, San Cristóbal de Las Casas, mx

Kaza Muta - main view

About the Property

Stunning Mountain Views and Sustainable Comfort

Modern Amenities and Family-Friendly Atmosphere
Experience the convenience of free WiFi, private bathrooms, and family rooms at Kaza Muta. Some rooms even offer a balcony to enjoy the breathtaking views of the city and garden. Bed linen, towels, and free toiletries are included for your comfort.

Explore with Ease and Unwind in Nature
Embark on exciting sightseeing tours and explore nearby attractions such as Santo Domingo Church and La Merced Church. After a day of adventure, relax on the sun terrace or take a leisurely bike ride with the on-site rental service.

Book your stay at Kaza Muta for a memorable and sustainable retreat in San Cristóbal de Las Casas.

Facilities & Amenities

Non-smoking rooms
Terrace
Family rooms
Tour desk
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Grocery deliveries
Kid meals

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property will not accommodate hen, stag or similar parties.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent94 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the excellent service from staff.

Categories

Cleanliness6.8
Service9.3
Location8.8
Room Quality7.8
Amenities8.3
Value for Money8.3
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

W
WojciechplPL
Verified booking
young couple
Standard Room
Stayed in Aug 23, 2023

"Magical time in San Cristobal in a magical room"

10.0

The kitchen is nicely equipped- there's an oven, but it lacks microwave. I was really impressed with what our room has looked like. I can tell the person that decorated it has had a really nice taste. Stuff is extremely helpfull

It's not a problem but it's worth noticing that the bathroom is separated from the room.

Helpful?
G
GleesonusUS
Verified booking
solo traveller
Standard Room
Stayed in Jul 26, 2023

"Superb"

9.0
Helpful?
R
RobertplPL
Verified booking
young couple
Standard Room
Stayed in Jul 21, 2023

"Superb"

9.0

Perfect location, small, but nice cozy room. There is also a kitchen well equipped.

Helpful?
T
ThomascaCA
Verified booking
young couple
Standard Room
Stayed in Jul 11, 2023

"Great location"

10.0

Great location. We can walk to everywhere. The kitchen is well stocked. The decor is very chic and funky. It's a great place to stay

Helpful?
T
ThomascaCA
Verified booking
young couple
Standard Room
Stayed in Jul 7, 2023

"Great value for the money"

8.0

The location is very good. The communal kitchen is a great bonus. The staff is helpful. I just wish the cushions and blankets are cleaner than what they are.

The cushions and the blankets seemed dusty

Helpful?
C
CristinagbGB
Verified booking
young couple
Standard Room
Stayed in Jun 28, 2023

"Friendly staff and excellent location"

8.0
Helpful?
A
AnnedeDE
Verified booking
young couple
Standard Room
Stayed in Jun 20, 2023

"Exceptional"

10.0
Helpful?
A
AlisaitIT
Verified booking
young couple
Standard Room
Stayed in May 25, 2023

"Great for 1-2 nights. Very good potential but there are some things to improve."

7.0

Good location, very nice and cozy design (even better then on photo), clean and comfortable shared kitchen, space where you can work.

Hot water is not stable. Sometimes it works, sometimes not. One morning I had to leave for the half-day tour without making shower cause it was cold and I didn’t feel comfortable because of that. In 4 days/5 night stay the room was never cleaned, towels never changed etc. I understand it’s not a 5-star hotel and I don’t expect everyday cleaning but at least once in 3 days… At the end our garbage bin was completely full and we even started to use our own toilet paper. We could ask for it, but it’s a little embarrassing and also most of the time there is noone on reception, and sending a message about it is even more embarrassing. if we’d stay 1-3 nights like most of guests I wouldn’t even notice it and probably would leave a better review. If you wanna pay with card they charge 5% more, which isn’t written in the booking. Some restaurants in the area do that, but it’s the first time I see it in the hotel.

Helpful?
K
KateřinaczCZ
Verified booking
young couple
Standard Room
Stayed in May 19, 2023

"nice place, bad communication"

7.0

The rooms are lovely

terrible communication starting with our check in (the other day we met a couple having the exact same problem - couldn’t get in, no one was responding phone calls nor a door bell) and misunderstanding about a room change. kitchen is nice, but has too little pots and plates.

Helpful?
K
KateřinaczCZ
Verified booking
young couple
Standard Room
Stayed in May 19, 2023

"nice rooms, bad communication"

7.0
Helpful?