Riad Rchacha

Accommodation is in old Fez, Medina. 10 min walking distance, beautiful medieval building, large room, nice terrace with a view of the Kairaouine Mosque. Excellent, delicious breakfasts and dinners, a friendly host who invited us to prepare Moroccan food. I recommend a visit.

Old city centers are exotic, especially in Africa.

The place is historical and very nice (though renovation work is due). The breakfast was pretty good and locally made.

1. Services were NOT as discribed: no room service; in-house staff speaks broken French and no English; hot water did not always work; rooms were not serviced; no hammam; no coffee machines in the room (as we were assured through messages and pictures on Booking); not pet friendly; not ecofriendly. 2. The location is not easily accessed (about 15 minutes walk from the Blue Gate down a hill), so definitely not a good idea for older customers or people with many luggage items / with toddlers. The owner promised us to be picked up by a staff member with a cart to bring the baggage, however they arrived about 10/15 minutes later at the meeting spot, while a random person assured us to be part of the staff, brought us to the riad, then asked for compensation. The owner's justification was that it was our fault, since we did not travelled through his hired taxi-driver. It was not a pleasant experience, as we were worried of being scammed (note that you can easily get lost in the medina, and some of its areas are not considered safe). 3. There are no signs leading to the riad, nor a front of house sign telling people what that door is. The fact that this riad's staff is not trained in languages made us weary, as we were not sure whether that was the right place. 4. The medina is extremely dusty, as is this riad. Not recommended for people suffering from asthma or allergic to dust. 5. The owner, with whom we only had contacts via Whatsapp, spoke English. Through him, we organised a tour to Meknes. Since the Wi-Fi was not working continously, texts got mixed and that caused a misunderstanding. In fact, his hired guide thought the tour was for Fes' Medina, which we did not require. That guide was quite rude and expected us to pay the full fee for the tour. We were then left to our own devices to organise the tour.

The host Radha was very friendly, kind and accommodating. The Riad was beautiful, offering an excellent chilling spot at the terrace. A true architectural gem!

Google maps shows the place in a completely different area of Fes than where it actually is! We struggled to find it. It is important to follow the instructions of the host sent along with the confirmation of the stay. Due to the intimate setting of the place (it was originally a family home after all..) one can hear the other guests coming in and out of the rooms, also at night. I personally also found it painful to see 2 birds kept in small cages in the living room. The open nature of the building allows free birds to get in and out anyway which was incredibly nice to watch while enjoying breakfast :) I would wish for the hosts to set the captive birds free, as far as I saw those were of native species so they would be fine outside.

We were warmly welcome by the family, and even invited to share couscous with them for a celebration. They are extremely helpful to help you enjoy your experience in Fes. Highly recommended !

The Riad is simply amazing and authentic. Hicham and his sister were super friendly and welcoming and invited us to eat with them for iftar during Ramadan. It's a real Moroccan experience and not touristic at all. Super recommended!

Just an amazing place with delicious breakfast and welcoming hosts

warm water was not working sometimes Location on booking.com map was not matching very well

Excellent stay!!! Hicham and his family made us feel welcome and at home in the hostel. The room was gorgeous and fun to stay in. They served great food and were there for anything that we needed. Cannot imagine a better start to our travels in Morocco.

No complaints

It's really great experience that was comfortably provided. Location and facilities are very good, beautiful room. Clean & comfy hotel that I'd love to stay in next visits. Special thanks for perfect service at the buffet, and for the staff who is really eager and willing to help and assist.