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7.7 / 10 Guest Rating

Trevelyan Hotel

Queens Promenade, Douglas, gb

Trevelyan Hotel - main view

About the Property

Charming Victorian Hotel in Douglas, Isle of Man

Free WiFi and 24-Hour Service: Enjoy complimentary WiFi in the lobby and convenient 24-hour on-call service for all your needs.

Scenic Front Yard and Shared Lounge: Relax in the front yard with picturesque views or unwind in the shared lounge area.

Delicious Breakfast Options: Start your day with a variety of breakfast choices, from cereal to a hearty English breakfast, catering to all dietary requirements.

Experience comfort and convenience at Trevelyan Hotel. Book now for a delightful stay in Douglas, Isle of Man.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Garden
Hiking
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

The full English breakfast is served strictly from 08:00 to 09:00. When booking for 10 people or more, different policies and additional supplements will apply. Please note, bicycles can be parked in the garden only. Trevelyan Hotel does not provide bicycle locks. Please note that this property does not accept or provide cribs or cots. Free WiFi is only available in the lobby area. The elevator operates between 07:00 and 22:00 and is not in use outside of these hours. Front desk check-in is between 16:00 and 23:00. Please note that the elevator will be unavailable from June 15, 2023 to October 31, 2023. During this period, guests must use the stairs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good245 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good food.

Categories

Cleanliness6.9
Service8.4
Location8.4
Room Quality6.9
Amenities6.9
Value for Money7.9
Food and Beverage8.4
Overall Experience7.6

Select topics to read reviews

A
AngeleagbGB
Verified booking
solo traveller
Standard Room
Stayed in Sep 14, 2024

"Pleasant"

6.0

The room was clean and comfortable. Nice breakfast. Adequate for somewhere to rest head for the night.

Very basic. No kettle in the room. No wifi signal in room but I managed to pick up the hotel next door and use that one. Tv signal very poor.

Helpful?
K
KatygbGB
Verified booking
solo traveller
Standard Room
Stayed in Sep 12, 2024

"Cosy room but someone let themselves in"

6.0

The room is cosy and the bed is springy and comfy. Range of hard, medium and soft pillows which meant I could choose the right one for me. The balcony is a nice addition. Breakfast is good - orange juice, cereal, toast and a cooked breakfast of sausage, beans, fried egg, tomato and bacon, with a pot of coffee or tea.

The most concerning negative about my stay is that a man let himself into my room with a key without knocking while I was in there. He said he was there to water the flowers on the balcony. I was in shock and had a real go at him, and told him under no circumstances can he let himself in without knocking first, as I could have been changing. It was totally inappropriate. He tried to tell me that he's always careful, and I had to point out that he didn't even check if the room was occupied before bursting in, so how is that careful...? The manager (who was already in the hallway) told him off too, and she was apologetic at breakfast the next day. But I don't think this is enough when I've paid for privacy. As a woman it made me feel very on edge for the rest of my stay. I booked this trip to relax away from a busy life at home, and ended up worried and stressed that he/someone else was going to just enter my room at any time. I had a shower later that day and spent the whole time turning it off if I heard a noise, in case someone was coming in again. Horrible feeling.

Helpful?
A
AndygbGB
Verified booking
young couple
Standard Room
Stayed in Sep 10, 2024

"Worst hotel I have ever stayed in."

1.0

Nothing to like about this hotel

Owner told us that lift had broken last week. Found out it has not worked for over a year. Rooms were very small. Bed springs sticking through mattress. No Wi-Fi in room. Only stayed one night, moved to another hotel for other two nights stay in IOM.

Helpful?
C
CliffordgbGB
Verified booking
solo traveller
Standard Room
Stayed in Sep 10, 2024

"Exceptional"

10.0

Very comfortable and quiet very pleasurable stay hassle free

Nothing no complaints at all

Helpful?
J
JohngbGB
Verified booking
solo traveller
Standard Room
Stayed in Sep 8, 2024

"Very good"

10.0

Good

Lift working

Helpful?
R
RodsreelgbGB
Verified booking
solo traveller
Standard Room
Stayed in Sep 4, 2024

"Relaxed, enjoyable and the main host "Deely" was spot on."

10.0

Excellent breakfast with a view of the bay. Staff were very helpful I was there for 10 days,

Some noise at 4am from I think phone alarms which were not getting switched off quickly

Helpful?
C
CathalieIE
Verified booking
solo traveller
Standard Room
Stayed in Sep 1, 2024

"Passable"

5.0
Helpful?
B
BenjamingbGB
Verified booking
review category business travellers
Standard Room
Stayed in Aug 31, 2024

"Passable"

5.0
Helpful?
G
GabrielgbGB
Verified booking
solo traveller
Standard Room
Stayed in Aug 27, 2024

"Disappointing"

4.0

bed is very comfortable.

1. no lift for upper floors. 2. Breakfast time is too restricted. 3. wifi connection is poor.

Helpful?
B
BghsgbGB
Verified booking
solo traveller
Standard Room
Stayed in Aug 23, 2024

"Good"

7.0
Helpful?
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