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7.7 / 10 Guest Rating

Trevelyan Hotel

Queens Promenade, Douglas, gb

Trevelyan Hotel - main view

About the Property

Charming Victorian Hotel in Douglas, Isle of Man

Free WiFi and 24-Hour Service: Enjoy complimentary WiFi in the lobby and convenient 24-hour on-call service for all your needs.

Scenic Front Yard and Shared Lounge: Relax in the front yard with picturesque views or unwind in the shared lounge area.

Delicious Breakfast Options: Start your day with a variety of breakfast choices, from cereal to a hearty English breakfast, catering to all dietary requirements.

Experience comfort and convenience at Trevelyan Hotel. Book now for a delightful stay in Douglas, Isle of Man.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Garden
Hiking
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

The full English breakfast is served strictly from 08:00 to 09:00. When booking for 10 people or more, different policies and additional supplements will apply. Please note, bicycles can be parked in the garden only. Trevelyan Hotel does not provide bicycle locks. Please note that this property does not accept or provide cribs or cots. Free WiFi is only available in the lobby area. The elevator operates between 07:00 and 22:00 and is not in use outside of these hours. Front desk check-in is between 16:00 and 23:00. Please note that the elevator will be unavailable from June 15, 2023 to October 31, 2023. During this period, guests must use the stairs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good245 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good food.

Categories

Cleanliness6.9
Service8.4
Location8.4
Room Quality6.9
Amenities6.9
Value for Money7.9
Food and Beverage8.4
Overall Experience7.6

Select topics to read reviews

F
FuraygbGB
Verified booking
solo traveller
Standard Room
Stayed in Oct 15, 2024

"Exceptional"

10.0
Helpful?
O
ObedgbGB
Verified booking
solo traveller
Standard Room
Stayed in Oct 14, 2024

"Very good"

8.0
Helpful?
C
CarriegbGB
Verified booking
group
Standard Room
Stayed in Oct 12, 2024

"Glad to go home....last time we will go to this hotel"

3.0

The breakfast was passable. Properly cooked but no menu to choose from. My friend asked for another cup of tea and was told in no uncertain way 'we serve breakfast from 8:30 to 9am. We've finished serving now'. So, half an hour and your out! (We were eventually given another pot but very reluctantly and not with good grace)

The lack of respect. Not hospitable. We arrived on the late ferry and had advised the hotel in advance we would be arriving at around 11pm. When we arrived the keys with our name on were left on the reception desk. As no one was there, we reasonably assumed we were to take the keys. We did so & went to our rooms. The proprietor knocked on the door 10 minutes later and admonished us saying they had 'protocols' and we should have rung the bell as she was in the back waiting for us! Really? Not being mind readers we assumed we had done the right thing as our names were with the keys on the desk. One doesn't expect to be told off when we're were paying guests!!! A Simple explanation would have been more appropriate. Had we not paid before we arrived we would have left the hotel & found another one. My room, whilst clean was awful. A double bed in a room that should only have had a single bed in it; when I opened the door into the room it hit the bed. Very dark room, poor lighting, no shampoo, shower gel, tissues or any of the little things one might expect, even in a budget hotel.

Helpful?
M
MatthewgbGB
Verified booking
solo traveller
Standard Room
Stayed in Oct 6, 2024

"Very good"

8.0

Classic old school B and B

Helpful?
A
AnthonygbGB
Verified booking
review category business travellers
Standard Room
Stayed in Sep 29, 2024

"Bad"

1.0
Helpful?
A
AnthonygbGB
Verified booking
solo traveller
Standard Room
Stayed in Sep 26, 2024

"Decent value if you don't need luxury"

7.0

Good location Nice cooked breakfast if a bit small for big appetites Good value out of season if you just need the basics

Room smallish and dated Bed was comfy but linen whilst clean could do with a refresh Poor WiFi coverage

Helpful?
M
MaireadgbGB
Verified booking
solo traveller
Standard Room
Stayed in Sep 24, 2024

"The staff were a delight but facilities questionable."

4.0

Very friendly helpful staff. Breakfast good quality ingredients. Great.care and attention given to customers requests.

Paid.for basic facilities bit really just too basic toilet door unable to close because in such a small space. Upgraded be space around bed an issue and toilet again not enough leg room.

Helpful?
H
HoldengbGB
Verified booking
young couple
Standard Room
Stayed in Sep 18, 2024

"would not go again"

5.0

very small

no lift at all to any floor

Helpful?
M
MarkgbGB
Verified booking
solo traveller
Standard Room
Stayed in Sep 17, 2024

"Exceptional"

10.0
Helpful?
G
GeorgdeDE
Verified booking
solo traveller
Standard Room
Stayed in Sep 16, 2024

"Overall a good, but no perfect choice"

7.0

Located on the beach promenade, a fifteen minutes walk to the city center. Parking can be a challenge, for my motorcycle it wasn't a problem. Room for all my stuff a bit too small, hallways narrow.

Helpful?