River Lodge B&B Ltd

Excellent location and free parking available 1 minute walk away.

Nothing.

I stayed at River Lodge for two nights in June 2025. I had just completed a 180-mile drive to finish a house move and was looking for a quiet, supportive base to recover before heading home. Unfortunately, the stay was uncomfortable from the outset. Check-in issues I followed the instructions to call ahead on arrival, but no one answered. The phone rang until it went to voicemail — indicating there was signal. When the manager eventually arrived, she didn’t apologise. Instead, she opened with: “That wasn’t a very nice message, was it?” — which I found unnecessarily passive-aggressive and dismissive. Staircase safety This property is not suitable for guests with mobility issues. The staircase is steep and narrow, and the lighting does not activate until halfway up. This created a genuine safety concern when carrying bags in low light. Cleanliness & upkeep There was stagnant water in the kettle, and the shower caddy was rusted — both signs of poor maintenance and a lack of proper cleaning between guests. Wi-Fi There was no Wi-Fi code provided in the room, and no usable network connection appeared available — despite using an up-to-date iPhone. This left me without access throughout the stay and relying on mobile data. Price discrepancy I booked through Booking.com, where the listed rate for my room was £90. I was charged £130 on arrival — a £40 difference that was never explained. This added unnecessary frustration to an already disappointing stay. Breakfast The breakfast was freshly cooked and appreciated, but the portion was quite small, and the single-hour window (07:30–08:30) felt rigid — especially for guests recovering from travel or managing health issues. ⸻ This stay left me feeling managed, not welcomed. After a long drive and difficult week, I expected professional hospitality — not veiled judgement and poor service. With clearer communication, better upkeep, and more accessible facilities, this could be a good place to stay.

The breakfast was well cooked and plentiful. The hotel is just a short walk from town. It was all easy, I book in, I relax, that's it, no fuss.

I cannot think of anything I didn't like .