Ryad Hamza

Posizione, pulizia e gentilezza del personale

Sicuramente il punto forte è la disponibilità e la gentilezza di tutto lo staff. La camera pulitissima e a due passi dal centro. Consigliato

Todo. La ubicación es perfecta, literalmente a 2 min andando de la plaza. Las instalaciones son muy bonitas, te sientes en casa con la cercanía de ellos, además de que te dan todas las facilidades del mundo tanto en indicaciones para ubicarte, como en preocuparse de cómo está yendo tu viaje. Sin duda, si algún día vuelvo a Marrakech, este será mi sitio de nuevo, gracias.

Staff gentile e disponibile. Colazione abbondante in terrazza Stanza fresca nonostante il caldo di Marrakech a giugno Posizione ottima per la piazza principale di Marrakech Spazi comuni in cui rilassarsi molto belli

Stanza estremamente piccola, poco luminosa e piena di dettagli da sistemare Il bagno molto piccolo e da ristrutturare, impossibile farsi una doccia senza bagnare tutto

Todo en general. Al lado de la plaza. Ubicación excelente. Todo muy limpio y el personal de 10. Súper recomendable. El A/C funcionaba genial y los desayunos excelentes. No lo dudes!!!✨✨

No tengo nada malo que decir.

Schoon, mooi, goed onderhouden en mega lieve zorgzame en behulpzame mensen

Alles beviel

The ryad itself was beautiful, and the staff working there in person were genuinely kind, welcoming, and helpful throughout our stay. They made us feel comfortable and were one of the best parts of the experience. Unfortunately, interactions with the manager over the phone were completely different. After confirming our late arrival 3 times online, we were told on arrival that there were no rooms until the morning. It was clear that there were rooms available as we were finally checked in after being charged for another night. While I understand his reasoning, the manager was rude, dismissive, and spoke to me in a way that felt sexist and disrespectful. I was also left with the impression that he was not fully honest regarding certain arrangements and communication. Our original confirmation had the late hour and on the day of arrival had been switched. He insisted I had never been told it was ok to check in so late and ignored the fact that I had confirmation messages on my phone. It created unnecessary stress and left a negative impression overall. I want to be fair because the staff at the riad deserve credit for their kindness, but future guests should be aware that dealing with management may be very different from the warm hospitality shown by the onsite team.

Colazione ottima e ci hanno anche dato una colazione quando siamo partiti presto