AC Hotel by Marriott Sacramento

We made a reservation for a family of 4 and paid for a room w/king bed and sofa bed but we were given only a king bed. 20 min later the front desk man showed up with two roll away beds. One bed had a hanger and used gloves inside of it and the other had a used makeup 2x4 cotton pad and another dirty glove. The front desk said he was new and didn’t know how to do a lot of things and he was the only one working.

Property is centrally located and very clean with well-functioning appliances. Was on a low floor adjacent to 7th street -- could hear some folks talking on the street at 3 AM as well as the light rail until it stopped running. Perhaps they could have better soundproofing on the windows or made sure to try and locate on other side of building if rooms were available.

Good

Great option in Downtown Sac

Comfortable room; great breakfast; friendly staff

Room felt a little stark and empty; a rug would be nice

Room was clean

I booked a 289 sq ft room with a king bed and a sofa for over $200 a night. Got a 150 sq ft room with one bed, no sofa, no separate bathroom - toilet and a shower are in the closet, the sink is in the room. The property refused to lower the price. “Sorry for the inconvenience” doesn’t cover the fact that they charged me twice for what I got. There’s a name for it - when not providing an exchange for the money taken. Extremely disappointed.

Lovely property but horrible location. Next to bail bonds and bums everywhere. Also they didn’t have housekeeping the entire stay so we had no clean towels or bedding.

did not eat breakfast