WoodSpring Suites Downers Grove - Chicago

Found multiple hairs on toilet, dirt on floors, weed smell in all ways and in my room, nor enough towels, only 2 pillows, no iron

Very sparse- no hand towels even. But it was very clean. Felt a little bit like a dorm room in that there were not closed cabinets but open shelves, Etc. The bed had a kind of noisy covering on it. Overall the place was okay but wouldn't be our favorite place to come back to.

The location was excellent. The room was clean and nice and met all the expectations we had. Great facility. My reservation from booking.com stated that there was no parking! There was plenty of convenient parking.

It would have been nice to have a few utensils since there is a kitchen. I would have loved a coffeemaker and coffee in the room, however it's a short ride to McDonald's.

The weirdest hotel stay I've ever had. The rooms were clean, but the overall experience and service guarantee I would never stay here again. It's also quite loud, being located right off the highway, and allows both pets and smoking - Had incorrect booking information - Charged an extra $25, cash only, directly to the front desk - Originally given keys to the wrong room which seemed to be inhabited by someone else. Front desk wouldn't let me use the gym bathroom while we waited for replacement room - Wifi didn't work and no effort made to fix - Minimal supplies - given 1 bar of soap, 1 bottle of shampoo. No iron, lotion, hand soap. Thin/flat pillows

The "Fine": -Low cost room. The room is fine, pretty spartan, but fine. -Good size kitchenette for preparing a meal or snack, no place to eat it except for the bed, but I guess that's fine. -Great location right next to highways, great jumping off spot for staying in the suburbs The "Not so good" -You get 1 roll of toilet paper for your stay, having to pay more -Never had room linens changed or straightened, even though offered every other day -You get 2 towels, to have them replaced, you had to pay to have them cleaned -The place just straight up smelled terrible.

I arrived after the check in and my room was not ready. They gave me a different room but the whole floor smelled like wet dog. I called to change room but no one was there.

This hotel was comfortable and very clean. Please be advised that there is nothing in the room as far as shampoo, soap, hairdryer or even a cup. I arrived after attending an outdoor event. I wasn’t feeling well. The front desk had given me a small bottle of shampoo and a small soap disk. It’s fine, I just wasn’t prepared and ended up getting up at 4:00 am and headed home.

Property was fine.