Moon Hotel Brooklyn

Had to pay $50 deposit you get back at checkout I wasn’t informed about until I arrived

I had a very disappointing stay at Moon Hotel Brooklyn, where every room I tried had serious issues—curtains that didn’t block sunlight, a broken faucet, a non-working light, and a shower door that leaked water everywhere. Some rooms blasted loud music at night, making it hard to sleep, and no one seemed to care. The key card also stopped working suddenly, requiring a trip to the front desk. The bathroom was extremely cramped, barely offering enough space for even a slim person to move comfortably. Worst of all, when I reported these problems, the hotel staff showed no concern or willingness to help. Overall, this place felt more like a poorly maintained motel than a proper hotel—avoid it at all costs.

Disgusting!

N/A

Goodp

I’d like a full refund as I couldn’t even check in to this hotel due to the gang that was stationed outside and on the street corner all night.

Help me in a such way to find my cellphone

It’s fine. It’s in a sketchy neighborhood which is why it’s cheap but the facilities are good (everything works) and the staff are friendly and helpful.

Smooth easy walk in good customer service and super clean like new , fit my needs

It was good for price could of been