Bayshore Resort Downtown Put-in-Bay Island

We stayed for the weekend at the Bayshore Resort and we cannot say enough about the customer service and kindness the staff showed us from check in to check out! The views were amazing and we rented a golf cart from them which was very convenient. Yes we were there in the off season but what a great place with very nice facilities. We lived the lake views and screened in balcony. The room was big and clean. We hope to stay again!

I liked the outside amenities. For the price we paid, which I thought was a somewhat high, I didn't like there was no small refrigerator or a coffee maker in the room. Also, we were given a handicap room when we could tell there were other rooms available the whole time we were there. Also, the ice maker on the first floor was broke and we had to go to the 3rd floor to use that ice maker. Which by the way, the grill where you set the ice bucket was missing.

Toilet wobbled No cold water Restaurant closed for season

We loved the view from our third floor balcony.

The balcony was screened in and it had spiders and bugs all over it. There were cobwebs all over inside the screened area because there were holes in the screen. It ruined the experience and took away from the view. The patio table & chairs were cheap plastic and uneven/warped. The shower caulking was black around the bottom and made it look really dirty/gross. The bathroom counter top had cigarette burns on it & it was supposed to be a non smoking room. Hopefully the rest of the hotel was nicer because it is a nice property!

The room had tons of cobwebs. Had to get the manager to bring staff to clean it. The ice machine AND vending machine on the first floor were out of order. But the views were spectacular. It’s frustrating because the manager tried rationalizing the cobwebs, when the cobwebs had dust. These scenic hotels think they can get away with not cleaning rooms correctly because they’re on a waterfront property. It really ruins the experience. Service was great, but due to cleanliness and inconveniences, it’s a 3 star from me.

The staff, the room and pool are amazing! Everything exceeded our expectation. The hotel is within walking distance to all the downtown fun. The pools over look Lake Erie and was heated. Great swimming in the cool nighttime air.

Room was not clean and they don’t clean durning your stay. No coffee in room and charged for a cup in lobby.

The tiki bar and food shack weren’t open as advertised. The ice machine was out of order. They charged for coffee. The room smelled of mold and mildew. There was visible mold in the bathroom and the grout needs to be scrubbed. In the bright side the pool was clean and heated and the staff was friendly!

The new owners are continually upgrading the property. Feel like the best is yet to come.

Very friendly staff, clean rooms, and great location! I will stay there every chance i get and recommend it to anyone!