Hotel Julian

Location to the event I was going to was great.

They didn’t have a working elevator to access the ADA room and I wasn’t informed prior to the visit.

Super friendly staff. Very clean & highly recommended.

Nos encantó el hotel a mi esposo y a mí, el personal fue realmente amable en todo momento. Todas las instalaciones excelentes, el desayuno del restaurante delicioso, el gimnasio bien equipado, la habitación super linda y excelente ubicación.

The staff was strange and confused all the time, they change a lot and each one is stranger than the other. They forget who you are in seconds, forget what they promised you and what they told you, don't expect to ask for something and get it.. The elevator didn't work and we were on the 2nd floor, they helped with the big suitcases but it was really unpleasant. They don't clean the rooms every day, the toilets are very crowded, there is no shelf in the shower which made it very difficult. It feels a bit like sleeping in a student dorm because there was noise all the time from the floor above.You can hear the maids outside as if they were inside the room, we couldn't sleep because of that.

The hotel was cute, friendly and accommodating staff, great location.

food for happy hour, bed comfy, shower nice, good location, Front desk person always there which was nice. Card to get in to hotel.

elevator broken, assumed resteraunt was larger.

Upon checking in at 9pm we were informed that the hotel does not have a functioning elevator and the lowest floor available was the 6th floor. The staff graciously assisted with our luggage but we still had to hike to the 6th floor multiple times per day for several days.. even to get ice on the first floor. I was told the parts to fix the very old elevator won’t come in for a few months and a full repair date cannot be predicted. I booked the room three weeks in advance, directly through the website. The hotel restaurant/ bar is open if and when they had one of two employees were present as they had recently laid everyone else off. No refrigerator in rooms to store food or drinks. No microwave, and 2 k-cups to make bad coffee with powdered creamer. The staff was very nice and I very much wanted to love this hotel, but I would not stay here again. Had less able family members been with us, per usual, we would have really scrambled late at night to find proper accommodations. It was also very loud around our room starting at 6am while housekeeping was servicing every room around us. After 4 nights we moved to another hotel - one block from union square, with much better accommodations for the same price. (Booked through AirB&B.)

This place is probably an upgrade... from sleeping in a shelter. The only difference is clean sheets. Had I known when I booked it, I never would have gone there. For starters, when we arrived they told us the elevator was not working. As we were in a handicap room on the 5th floor, this was going to be a problem. When I asked when it would be repaired, they said sometime in the next few months. Turns out, it has been broken for a few months... yet they NEVER DISCLOSED THIS ON THEIR WEBSITE OR ON PRICELINE. The offered a full refund and told us we can go find another hotel... Right, last minute on one of the cities busiest weekends. The staff was rude and condensending (If they read this they will probably have to look up this word). They did carry up our bags, but my wife recently had a hip replacement and up and down 5 flights of stairs is not really recommended. BTW - isnt this against the law. They should be shut down. The "security" was a joke. Sound asleep at 1AM. No one at the desk. "Come on in and rob our guests... anytime you like"! The bar and restaurand was closed on Saturday night, because the bartender did not show up! They only have 1 person working there? I thought I was staying at a cute, botique hotel, but I was staying at a flop house.