Quality Inn & Suites Jackson

Room had not been cleaned other than bedding changed. Manager was diligent.

It is obvious that the owner takes great pride in his hotel and works hard to ensure everyone has a good stay

Pool water was murky, no ice, very limited outlets for phone charging in room, lighting in room was very dim and bad for reading. We will not stay here again.

This is a motel. This means that you may be staying in a room in between two people that are living there. The remodel was just a facelift and you can still see the age in the room. I ended up walking out not staying there.

Great hospitality. Good size room and a nice area. They are improving the hotel and doing a good job. Nestles in the city of Jackson and it is a quiet area

The room interior was nice looking. Our AC unit was very loud, so we kept it off for the night and slept hot. The sofa bed was not comfortable. Very limited breakfast offerings

Comfortable quiet clean room Staff very friendly we had a great stay..Thank you Ashok

They get a star for a cleanish pillow, decent carpeting, good parking-lot lighting and clean towels. Now for the minuses. The polyester sheets looked like they had not been changed. Creases everywhere in the sheets except the center of the bed where somebody obviously slept there previously. There were pubic hairs in the sink, toilet and tub. The bathroom is ancient tile and linoleum floor. No Kleenex/facial tissues. Bathtub/shower was slicker than a slide with no non-skid bathmat in the bathroom. There were no available plugs at the head of the bed for charging phones/CPAPs. TV didn't appear to have any signal but at least turned on. Breakfast was waffle maker, yogurt and some cereal. No eggs, no sausage, no bacon. I don't' recall seeing a City/State Health Inspection rating so I imagine it's barely passable, if they even have one. I felt ill for hours after having a single rubbery waffle. There is building supplies everywhere around the office and rotting furniture in the back of the building and next to stairwells. The pool was many shades of green depending on the depth. I rarely if ever complain but this place is horrible. I didn't see any bites on my skin was itchy after sleeping there. Not sure what they wash things in but I think it was irritating my skin and that never happens. I'm ex-military and I can't remember hating a place as much as this. I can take old and needing repairs but filthy is not something I can tolerate and neither should you. Hard pass.

Customer service was on point! The room was pretty standard for a motel. My wife liked the beds but I thought the sheets were a bit weird and took some getting use to. My wife didn’t like the bathroom because it was old but I thought it got the job done okay. I usually like a little more added security with another lock on the door but it ended being fine. Give that guy at the count a raise tho. He gave me bottles of water and filled up the waffle station when it was empty and I was the only guy there.

After remodel completed, I'm sure it'll be nice