TownePlace Suites by Marriott Denver North Thornton

New property. Gym and breakfast were decent

My stay was disappointing due to a serious housekeeping issue. On the first night, when I opened the bathroom drawer to get the hairdryer, I found a used pair of women’s underwear inside the hairdryer bag. It was extremely gross, unpleasant, and made me question how thoroughly the room had been cleaned before my arrival. I brought the hairdryer and the underwear to the front desk, and the staff promptly replaced the hairdryer. While I appreciated that they addressed the issue, it did not change the fact that this should never have happened in the first place. Finding someone else’s used personal item in the room was unacceptable and left a very poor first impression.

Pretty much everything. Great stay

Personal preference, but the pillows could have been higher and/or firmer.

Overall, everything was great.

The air conditioner in the room was very noisy, which made it hard to sleep. Also, the breakfast was quite modest.

Convenient location, good breakfast, room was comfortable

Room could have been cleaned a bit better. Bottom shelf of nightstand had items left behind by other guests. Pool was disappointing as it was both cold and dirty so we didn’t swim. We expected and perhaps read incorrectly somewhere that the pool was heated and planned around swimming time for our child.

Everything was clean and the room was very neatly prepared. The breakfast was great.

Nothing at all. All positive

The staff was great and helpful

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