Country Hearth Inn & Suites By OYO Sturgis

Need the water heat exchanger repaired for showers About it

Location was good. Easy to find.

Luckily, we missed the main entrance to the property and used the side driveway. The main entrance had a very low roof that our van would not cleared . The room was clean. The bed was way too soft and pillows should have been replaced months ago. Only 2 pillows were on the bed so each of us woke with sore necks. There were NO lamps by the bed-side so we couldn't do any reading. The only light in the room was a ceiling fixture located just outside the bathroom. Room entrance was thru a courtyard (sorta) so no room numbers were visible from the parking lot; making it difficult to know where to park

The room is full of cockroaches. It smells of cigarettes. With numerous cigarette Burns on the tub, no coat, hanger or hangar bar. It is nothing like in the photographs on the website. Even had cockroaches on the bed. No coffee machine in the room. But it did have good water pressure and hot water.

Room smelled like something died. The air conditioner had insulation hanging beside it with a plastic bottle and rags shoved around it. Turned on the a/c and the smell of mold hit instantly. Didnt stay we left and asked for a refund.

We cancelled our reservation by phone after seeing the dilapidated conditions. The roof was leaking. There was a fly strip in the main office covered with flies. Unbelievable that this place hasn't been condemned. Now they are trying to charge my credit card. I'm not paying. Expedia should refuse to allow these guys to advertise. The photo looks good. The actual building isn't anything like the photo.

When you first pull in it looks like a murder motel. Looks nothing like the pics on Expedia. The property is rundown and falling apart literary. They put us in a room that uses a regular house key, when we got to the room it wouldn't open the door. The room next to us was condemned due to structural integrity. I didn't feel safe to spend the night so I left. I am trying to get my money back but the property will not answer Expedia so I will probably lose that money. EXPEDIA SHOULD REMOVE THEM FROM THE SITE, DO NOT STAY AT THIS MOTEL. SPEND THE MONEY AND GO SOMEWHERE ELSE

The clerk was very nice!

Roaches, not very clean. Damaged furniture. Messy place!

Bedbugs, roaches, condemned rooms, awful and unhelpful management. Just generally a TERRIBLE experience. Worst hotel I've EVER been to.

I book at this motel and when i arrived i couldn't even check in to get the key because the office door was locked. I called no answer so i left. They don't want to give me my money back and i never even went in the room. I was approached by a man looking for drugs during the ten minutes I was trying to get into the office. Very stechy looking and building falling apart. Mattresses sitting outside . Would not recommend.

Closeness to Sturgis Michigan. The Amish horse draw carrige crusing down the street. A/C worked. Had good hot water and water pressure.

The facility is tired and in the process of being remodeled. I was in a room that was half done. The main room was done but not the bathroom. The floor was soft, due to water leakage. The room was inexpensive, but not good. It was for one night and done. Not again.