Kashintei Shirahama

Meals were easily the most intricate and most sophisticated of all the Ryokans I've tried. They go out of their way to showcase Akita specialties, which I really appreciate as it means I need not travel to restaurants specially to try them. They provide a private dining room and I cheekily thought to myself that this is so you can lick your plate clean! Indeed it was so delicious that if the Michelin inspectors came, I am sure they will get a star. Best service out of all the ryokans I went to - everyone is super attentive and super responsive. On the booking.com app, they were the most prompt to respond to messages. They had good recommendations for me on what I could do around Lake Tazawako and the surrounding area. Other examples of exemplary service: They took the initiative to ask me if I would like a picture with my meal (as I was a solo traveller). How delightful! Out of all the ryokans I stayed in, this is the only one who did that. Another example: they asked me if they could clean my room while I am out. This is unlike other hotels and ryokans that instead ask if I would like my room cleaned (assuming that the default is no). The room was of a most excellent layout with good separation of different areas and a good size such that it makes you feel like you are living in your own apartment and not so much a resort. The bed was also very comfortable - there is something special about the bed linens. They were so refreshing to the touch and so comfortable. At every corner there are thoughtful gestures - a little bench for you to admire a view, the tatami flooring throughout. Every effort has been made to make it a special and premium experience. Even the toilet is larger than some of what I’ve seen and has charming and tasteful decorations. I am so glad I tried out Kashintei Shirahama and hope to be back!

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Excellent Japanes Onsen experience. Will come back next year.

田沢湖駅と旅館の間の無料送迎（要予約）があるので、たいへん助かりました。田沢湖まで徒歩1分です。食事はグループごとに個室で取ることができて、くつろげます。秋田名物を食べることができました。冬だったので寒くて、露天風呂は一瞬しか入れませんでしたが、温泉は広くてゆったりできました。

The room is clean and has another private space for eating

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The property is facing a beautiful lake and it’s a relaxing setting for those busy people coming to decompress there. They have outdoor and indoor, private Onsen ofurô, and the room was wide and spacious, including areas such as bathroom and shower, with separation of spaces, providing privacy. The eating/working room was across from the room which allowed my husband to read and check emails without distractions. All in all it’s a well thought space setting. Kudos to the architect.

it's a substantial breakfast and dinner.

The best place I have stayed during my stay in Japan. The food was amazing the best sashimi I had in a while. The rooms were big enough for a family. The Onsen for family is just perfect for us with a baby. And the staff perfect.

The staff don’t speak english, but just let the place more authentic.

Beautiful inn and a beautiful location. Wonderful hospitality and the food was outstanding. Very special experience to stay here and enjoy the hot springs and comfortable room.

Beautiful hotel by the lake, nice rooms, excellent food, helpful staff, very nice onsen.

Limited food options outside of the hotel.