Lemon Tree Hotel, Noida

Ambiance and cleanliness.

I have written a formal complaint to lemon tree hotel reservation department. It has been a horrific experience in terms of hotel safety and hygiene and felt deceived by its google images, will recommend people to never book this.

The property happened to be in the vicinity of my work

Several things. The most troubling part was the bathroom. The shower cubicle at the entrance of the bathroom had no enclosure. It was tiny and water did not drain out flooding the entire bathroom including the commode area. This was a serious safety (slipping and falling leading to bone fractures) and hygiene issue. Even after repeated request Syed at front desk refused to change my room, even though the property was empty. It seems the staff was busy giving out rooms on hourly basis to quick walk in customers. I will explore option before reaching out to Booking.com and Lemon Tree Hotel, for my future travel.

Excellent food and very good higenie

Staff behaviour was very good and polite

Breakfast was ok.

Rooms were in shambles. Nothing seemed to be in order. AC kept switching off repeatedly at night. Broken Kettle, TV remote not working, no safe in the room as advertised on the website, no garbage liners, Soap dispensers not functioning, no hand towels, bath towels too small and in bad condition, bed making creaking sounds, shower in bathroom dysfunctional. noise from other rooms. Repeated requests to staff for issues were not addressed in time. They were courteous, but they couldn't find solutions. Even the numbers to dial for front office was printed incorrectly and was later told to dial another number. Housekeeping was slow and understaffed.

Location is in prime industrial area, hence good for business visitor

hotel cleanliness. and value for money