Lemon Tree Hotel, Noida

I booked 2 nights and paid online, but this hotel said "we have only 1 night". And the cleanliness of room is bad.

Location is goog. Breakfast and meal not satisfied compared it's price

Beds

Ok. Enough food choice on the whole - though I only really had breakfast. Quality of food was reasonable, as was the choice. Service in the restaurant was reasonable. And attentive staff on the whole. Location of the hotel was reasonable for what I needed to do Generators came on promptly when there was a power outage

I did not like the fact that the hotel insisted on 50% payment upfront while was still in the UK....when booking.com said that full payment could be made at the hotel. It was misleading and as far as I am concerned a breach of contract and frank false advertising. The halls had really worn out carpets and the hallways to the rooms looked drab and cheap - unbefitting of a "4 star" hotel. The bathroom looked cheap and felt likewise - worn through towelling, no hand towels - which is pretty standard in other "4-star hotels" the world over - I do travel a lot. House-keeping was slow on occasion to make up the room - despite the reception being told that the room was ready to be made up. The lobby was drab with worn out dirty (looked dusty) sofas - and felt impersonal The lobby was full of mosquitoes; There could have been more spraying of insecticide during the day One lift did not work for the last 3 days of my stay. I got stuck in the same lift at night, the emergency button did not work - and eventually I ended up (or down) in the basement - which was pitch black - with not even emergency lighting - surely that must be Health and Safety breach? There was a lot noise during the day due to construction work on floor below - and I was never warned to expect this. Best of all (though not amusing at the time), I expected, as in hotels elsewhere in the world, that there would be a room safe. There was none - and eventually the staff triumphantly produced one which was ported from somewhere else - so my valuables could have been placed in but it could have been taken away easily - which defeats the purpose of a safe!!! At least one should available at the reception. To be very frank had I not been here together with my brother with whom I had to undertake family business, so logistically it made sense for us to stay together, I would moved to another hotel without hesitation.

Location

Breakfast could have been better

Location according to my work

Old property. Old unrepaired and unmaintained inetriors.