Fortune Resort Kalimpong - Member ITC Hotels' Group

Excellent staffs

Regin in housekeeping made every moment worth while with his beautiful beaming smile. The breakfast buffet was exceptional.

My friend lost a piece of jewellery in the SPA . One should be careful there .

recently stayed at Fortune Resort Kalimpong and had a truly memorable experience. The location is absolutely breathtaking—nestled in the hills with stunning panoramic views of the mountains, especially Mt. Kanchenjunga. Waking up to that view was a highlight of the trip! The rooms were spacious, clean, and beautifully designed with modern comforts while still reflecting the charm of the hills. Every detail felt thoughtfully done. The restaurant served a great mix of Indian and continental food, and the breakfast spread was hearty and fresh. I especially enjoyed the local delicacies they included. The resort’s gardens and open areas are perfect for a peaceful walk or just soaking in the beauty of Kalimpong. I’d definitely recommend this place to couples, families, or anyone looking for a calm and luxurious escape in the hills.

However, I was quite disappointed with how my room request was handled. I had specifically booked a view room two months in advance and clearly mentioned this during the reservation process. Despite repeated reminders at the time of check-in and during the stay, I was not provided the view room I had requested. It was frustrating, especially after planning and booking well in advance. While the rest of the stay was comfortable and the staff was generally polite, this issue did put a damper on the experience. I hope the management improves their attention to such requests in the future, especially for guests who book early and communicate clearly.

Clean rooms, good food and courteous staff. Live music during dinner was a highlight. The views from the hotel were also great!

The description provided in Booking.com is not correct. The deluxe room states as extra large double bed which isn't. It's a regular double bed. However, we got it upgraded to premium room which had extra large double bed and was comfortable

Excellent location even more Excellent hospitality Also good food