Kiaan Inn

Room are very nice

Washroom water are not Good

Everything was fine

Nothing to be honest. I just wanted a hotel near howrah junction and all the other hotel were booked, so I booked this and thought a night won't hurt. Well I don't know it was my luck or something that my room's mattress was worse then I've ever slept on. The morning I got up, I was crying in pain. After inspecting I've found that the mattress was very old. I couldn't clearly touch and feel the steel springs which I didn't notice due to a hectic day earlier. I think I've to got to a doctor and got it checked.

Their service actually, but how can I dislike something that didn't exist. It's my bad.

Room compatibility

The room was clean, washroom was clean,no issues with water supply as well

Bedsheets were dirty,pillow covers were dirty Tea cups were broken No value for money We know that the checkout time was 11-12 but I had a train at 6.30 so I told them I will be leaving at 4-4.30 pm but they did not agree instead they wanted the full amount of a room only from some hours so I was bound to give the full amount,extra 2k is too much for only 1-3 hrs That was something not understandable

Not close to Howrah. Very poor entrance that creates unsafe feeling. No shutter lock in window. No air circulation. No water in the morning at toilet and poor management. Booking.com should be more careful in selection of hotel and to recommend to the Traveller.

Nothing liked about this hotel

Nothing

Everything

Only location near to railway station and food

Cleanliness of bathroom and overall need to improve